Associate Director – Cloud Engineering

November 26

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Model N

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SaaS • Compliance • Pharmaceuticals

Model N is a leading provider of revenue optimization and compliance solutions for the pharmaceutical, medical device, high-tech, manufacturing, and semiconductor industries across more than 120 countries. The company offers digital reinvention through industry-specific solutions, enabling customers to maximize their revenue by transforming sales, marketing, channel, finance, and legal processes. Model N's products include platforms for managing provider and payer processes, global pricing, and channel data, as well as intelligence cloud services to ensure compliance and operational excellence. Their services empower companies to streamline operations, scale strategically, and mitigate risks to fuel growth and innovation. Major clients include Pfizer, AstraZeneca, Sanofi, Abbott, AMD, and others, who use Model N’s technology to optimize and automate revenue processes while remaining compliant with global regulatory standards.

501 - 1000 employees

Founded 2000

☁️ SaaS

📋 Compliance

💊 Pharmaceuticals

📋 Description

• Lead and mentor multiple teams (including direct managers and senior ICs) across SRE, cloud infrastructure, and platform engineering functions. • Develop organizational structures and hiring strategies to scale engineering talent in alignment with company growth. • Promote a high-performance, inclusive engineering culture grounded in ownership, trust, and continuous learning. • Ensure the career development of team leads and senior engineers through coaching, feedback, and structured development plans. • Drive multi-team initiatives to deliver scalable, secure, and cost-efficient infrastructure leveraging AWS-native and serverless technologies (Lambda, ECS, EKS, Step Functions, etc.). • Lead the definition and execution of infrastructure platform roadmaps aligned with application needs, compliance requirements, and growth objectives. • Balance the delivery of short-term outcomes with long-term architectural evolution. • Oversee high-severity incident response and guide postmortem analysis with a focus on systemic prevention. • Institutionalize best practices in observability, SLOs/SLIs, and operational maturity across all teams. • Champion resilience engineering, capacity planning, and infrastructure fault tolerance. • Drive adoption of FinOps practices, enforce cost tagging, and partner with finance and product teams on budgeting and forecasting. • Collaborate with Security, Compliance, and Engineering leadership to ensure cloud governance, policy enforcement, and audit readiness. • Lead cross-functional technical working groups and represent cloud engineering in broader architecture and infrastructure forums.

🎯 Requirements

• 8+ years of experience in cloud infrastructure, platform engineering, or SRE, with at least 3 years in people leadership roles. • Experience with Agile Software Development methodology, with expertise in Scrum Management • Proven track record of leading multiple engineering teams in a production AWS environment. • Expertise in cloud-native architectures, infrastructure-as-code (Terraform, CDK, CloudFormation), and CI/CD automation. • Experience scaling systems and leading incident management processes for production services. • Strong understanding of FinOps principles, cloud billing, and cost control strategies. • Excellent communication and influencing skills; capable of working with executive stakeholders and deeply technical teams.

🏖️ Benefits

• medical • dental • vision • health savings • flexible savings • commuter benefits • matching 401K • PTO • VTO • life insurance • pet insurance • employee assistance programs • mental health programs • charitable giving • coaching • career growth