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Logo of Modern Technology Solutions, Inc. (MTSI)

Modern Technology Solutions, Inc. (MTSI)

1001 - 5000 employees

Founded 1993

🎖️ Defense

🚀 Aerospace

🔒 Cybersecurity

Defense • Aerospace • Cybersecurity

Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and technology solutions company that provides mission-focused capabilities primarily for national defense and security. Founded in 1993, MTSI delivers engineering, systems integration, test & evaluation, and program management across areas such as missile defense, cyber security, intelligence, unmanned/autonomous systems, aviation, hypersonics, and space systems, supporting government and defense customers from multiple offices and field sites worldwide. The company emphasizes information assurance, rapid acquisition, flight test engineering, and mission assurance to solve technically challenging strategic problems for the nation.

📋 Description

• Responsible for the configuration, maintenance, and optimization of the MTSI Microsoft Dynamics365 platform, focusing on Marketing and Customer Insights Journeys. • Support relationship management (customer, vendors, partners, accounts, etc.) customization, integration using Power Platform tools, and contribute to data visualization efforts using PowerBI. • Collaborate with other developers and cross-functional teams to ensure the Relationship Management system aligns with business needs and supports strategic initiatives. • Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys). • Maintain and improve customer-facing Power Pages / Power Apps portals. • Customize entities, workflows, forms, and dashboards to meet business requirements. • Manage user roles, permissions, and security settings. • Monitor system performance and troubleshoot issues. • Utilize Power Platform tools for system integration, custom workflow development and automation. • Support data integration between Dynamics365 Dataverse and other enterprise systems. • Assist teams in developing PowerBI reports and dashboards to support relationship management business intelligence needs. • Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions. • Maintain and abide by corporate relationship management change-management process. • Provide training and documentation for end-users.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related discipline required, Master’s degree preferred with 10 years’ experience. • 5 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM. • Demonstrated expertise in API architecture and integration patterns, with the ability to consume, orchestrate, and expose Microsoft Dynamics data across the broader application ecosystem. • Proficiency in the following CRM modules: Sales, Service, and Marketing. • Strong understanding of CRM architecture, integration and customization. • Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues. • Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse. • Experience with PowerBI and Dynamics365 reporting and data visualization preferred. • Working knowledge of CRM application security standards and best practices. • Excellent problem-solving and communication skills. • Ability to work independently and collaboratively in a fast-paced environment. • Team Cooperation - maintain positive, cooperative attitude with all employees of MTSI and all customers.

🏖️ Benefits

• New Hires Accrue 20 days of PTO and 10 Holidays per Year • Zero Deductible Health Plans • Flex Schedules • Up to $10,000 Annual Education/Training Reimbursement • Funded Stock Ownership Plan • 6% 401k Match + Immediate Vesting • Semi-Annual Bonus Opportunity • Career Mentorship Programs

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