Senior Product Designer

🔥 12 hours ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $90k - $105k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Modern Family Law

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

👥 B2C

B2C

Modern Family Law is a forward-thinking, tech-savvy, and compassionate family law firm that helps individuals and families navigate divorce, custody, support, and related family-law matters. The firm emphasizes cost-effective, technology-driven services (including calculators, a Resource Center, and flexible billing/SimpleStart retainers), operates across multiple U. S. locations, and supports career development through LLP support and a post-bar clerk mentorship program.

📋 Description

• Analyze user behavior and identify friction points throughout the client journey. • Conduct usability testing and user research to understand pain points and opportunities for improvement. • Review support requests, customer feedback, and product usage patterns to uncover UX issues. • Create user journeys, process maps, wireframes, and prototypes • Simplify complex workflows and improve task completion rates • Design new product features from concept through implementation. • Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. • Create intuitive experiences that guide users through complex legal processes. • Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. • Develop high-fidelity designs and interactive prototypes in Figma. • Establish and maintain a scalable design system. • Create reusable design patterns and components. • Ensure consistency across the product experience. • Help define UX standards and best practices for future development. • Define and track UX success metrics. • Partner with Product and Engineering to implement analytics and user behavior tracking. • Identify drop-off points and opportunities for conversion improvements. • Use data and user feedback to drive design decisions. • Improve the usability of key client workflows. • Reduce user confusion and support requests. • Increase completion rates for onboarding and client tasks. • Improve payment and document submission experiences. • Establish a framework for measuring UX effectiveness. • Create scalable design standards for future product growth. • Help shape the long-term product experience and strategy. • Partner closely with attorneys, legal staff, operations leaders, product stakeholders, and development teams to understand client needs, business workflows, and product requirements. • Collaborate with developers and technology stakeholders to ensure design solutions are feasible, scalable, and aligned with the overall product roadmap. • Translate complex legal and operational processes into clear, user-friendly product experiences.

🎯 Requirements

• 5+ years of experience in Product Design, UX Design, or a related field. • Experience designing SaaS or web-based applications. • Strong portfolio demonstrating UX problem-solving and workflow optimization. • Expertise in user flows, wireframing, prototyping, and interaction design. • Advanced proficiency with Figma. • Experience collaborating closely with Product Managers and Engineers. • Strong understanding of information architecture and usability principles. • Experience designing for complex, multi-step workflows.

🏖️ Benefits

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Short Term & Long Term Disability • Training & Development • Work From Anywhere -- eligible after 6 months