Billing Specialist

🔥 2 hours ago

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ModMed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

☁️ SaaS

🤖 Artificial Intelligence

B2B • SaaS • Artificial Intelligence

ModMed is a healthcare technology company that provides specialty-specific electronic health record (EHR) software, practice management, revenue cycle management, analytics, and patient communication tools for medical practices. Their platform integrates AI-powered features—like ModMed Scribe—for clinical documentation, workflow automation, billing assistance, and patient engagement to help specialty physicians streamline operations and improve efficiency. ModMed focuses on serving specialty practices (dermatology, ophthalmology, gastroenterology, orthopedics, OBGYN, etc. ) with onboarding, support, and integrations (FHIR API, telehealth, payment processing).

📋 Description

• Respond and assist in resolving high-volume billing cases and inquiries in a timely manner • Review customer contracts against invoices and identify discrepancies • Work with internal teams and customers to resolve disputes • Prepare and maintain records of accounts receivables • Manage customer accounts, such as updating contacts, invoices and credit memos • Complete month-end tasks and assist with closing procedures • Audit billing and contract systems to ensure billing completeness and accuracy • Understand and apply billing policies and procedures

🎯 Requirements

• Bachelor's degree in Accounting, preferred • 3+ years of relevant experience (billing, disputes, contracts, collections) • Strong customer service skills and professional demeanor • Exceptional verbal and written communication skills • Excellent analytical skills with a high degree of accuracy and attention to detail • Effective organizational and time management skills • Ability to meet deadlines • Knowledge of Salesforce, Netsuite or other billing/revenue systems a plus

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution • 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation • After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep • Generous Paid Time Off and Paid Parental Leave programs • Company paid Life and Disability benefits • Flexible Spending Account • Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed • Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities; dog-friendly HQ (US) • Hybrid office-based roles and remote availability for some roles • Weekly catered breakfast and lunch • treadmill workstations, Zen, and wellness rooms within our BRIC headquarters