
10,000+ employees
Founded 2007
🤖 Artificial Intelligence
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
🔥 12 hours ago
Improve your chances of getting an interview by checking your resume score before you apply.

10,000+ employees
Founded 2007
🤖 Artificial Intelligence
Customer Support Outsourcing • Content Moderation • Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
• Monitor comments, messages, mentions, and posts across social platforms • Keep online communities active, safe, respectful, and on-topic • Enforce community standards by removing inappropriate, offensive, or spam content • Identify and escalate sensitive concerns, customer complaints, and potential crises • Track trends, frequently asked questions, and common complaints to improve user experience
• Must be located in Argentina • Skilled moderator passionate about protecting online communities • Must have a dedicated laptop or desktop computer running Windows 11 or above • Stable broadband internet connection of 25 MBPS or greater • 8 GB RAM or better • Must be willing to download and install ModSquad security systems on your computer and mobile phone • Must be willing to undergo a background check and verify your identity • Minimum commitment of 20 hours per week • Availability for a 24/7 schedule
• Minimum 20 hrs/week project commitment • 120 days commitment
Apply Now