
10,000+ employees
Founded 2007
đ¤ Artificial Intelligence
Customer Support Outsourcing ⢠Content Moderation ⢠Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
đĽ 10 hours ago
Remote Tier 2 Technical Support for a leading U.S. telecommunications company providing high-speed fiber internet. Responsible for troubleshooting and customer support through phone and email.
đ June 24
Providing friendly and knowledgeable customer support for a college bookstore through inbound calls. Assisting users with account access, navigating websites, and other requests.
đ June 24
Customer Support Representative for a global music streaming platform fluent in Chinese and English. Assist customers through inbound messaging and troubleshoot technical issues in a remote setting.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đŚ H1B Visa Sponsor
đŁď¸đ¨đł Chinese Required
đ June 18
Solutions Engineer leading client engagements for ModSquad's SaaS and AI solutions. Responsible for technical implementation and customer relationship management.
đ June 18
Solutions Architect leading design of complex, multi-system solutions for clients using innovative technologies and AI. Collaborating with sales teams and providing architectural guidance throughout engagements.
đ June 18
Forward Deployed Engineer for ModSquad, designing, building, and deploying complex AI systems for high-stakes environments. Involves collaborative engagements with clients and deep system integration challenges.
đ June 18
Remote Customer Support Representative providing support for gamers through chat and ticketing. Join ModSquad's team and help users with their inquiries.
đ June 5
Community Management Consultant at ModSquad managing online communities, engaging with clients and their digital audiences on social media. Requires fluency in Russian and English with strong community management experience.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đŤ Community Manager
đŚ H1B Visa Sponsor
đŁď¸đˇđş Russian Required
đ May 25
Join ModSquad as a Bilingual Customer Support Representative. Assist customers in navigating a music streaming platform in Vietnamese and English with flexible hours and remote work options.
đŁď¸đťđł Vietnamese Required
đ May 22
Community Management Consultant fluent in Polish and English at ModSquad, supporting client digital communities and managing social media interactions. Creative strategies focused on community engagement and brand representation.
đŁď¸đľđą Polish Required
đ May 21
Community Management Consultant role at ModSquad focusing on managing and growing digital communities for clients. Requires proficiency in Polish and English and strong social media experience.
đŁď¸đľđą Polish Required
đ May 15
Temporary Recruiter at ModSquad sourcing candidates for client projects globally. Requires high-volume recruiting experience in call center or RPO environments, in a remote setting.
đ May 15
Content Moderator focused on protecting youth communities by monitoring social interactions. Ensuring safety and respect while collaborating with teams for effective community management.
đ May 14
Customer Support Representative providing support to students and faculty regarding textbooks and campus services. Handle inquiries via inbound calls and emails.
đ May 7
Join ModSquad's remote team as a Bilingual Customer Support Representative, providing assistance in Dutch and English for a leading music streaming service.
đşđ¸ United States â Remote
âą Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đŚ H1B Visa Sponsor
đŁď¸đłđą Dutch Required
đ May 1
Content Moderator monitoring interactions across social platforms for youth communities. Ensuring safety and respect while applying community standards and enforcing guidelines.
đ May 1
Content Moderator responsible for monitoring and ensuring safety in youth communities across various social platforms. Enforcing guidelines and tracking trends to enhance user experience.
đ April 17
Community Management Consultant at ModSquad focusing on social media engagement and community building. Collaborating with clients and team to enhance digital community experiences.
đ March 13
Customer Support Representative providing tech-savvy support for a global music streaming platform. Fluent in German and English, managing customer inquiries via inbound messaging 24/7.
đŁď¸đŠđŞ German Required
đ March 13
Customer support representative assisting customers with a music streaming platform. Fluent in Korean and English, handling inquiries and technical issues remotely.
đŁď¸đ°đˇ Korean Required
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