
10,000+ employees
Founded 2007
đ€ Artificial Intelligence
Customer Support Outsourcing âą Content Moderation âą Artificial Intelligence
ModSquad is a company specializing in intelligent customer support and outsourcing solutions. They provide a wide range of services including multi-language customer support, technical support, and CRM tool integration. ModSquad excels in data security, safety, and compliance, offering advanced solutions such as their patent-pending Cubeless secure workplace platform. Alongside their human expertise, they incorporate artificial intelligence and automation to optimize services and exceed customer satisfaction goals. ModSquad is particularly focused on areas like content moderation, trust and safety, community management, and maintaining high customer satisfaction rates. Their areas of specialization include gaming, e-commerce, retail, technology, and crypto. They blend human expertise with cutting-edge technology to offer tailored solutions that enhance customer experiences and operational effectiveness.
đ 3 days ago
Part-time French/English social media moderator promoting Ireland as a holiday destination for ModSquadâs global brand clients. Engaging travelers across social platforms, email, and community forums.
đŁïžđ«đ· French Required
đ 5 days ago
Seasonal customer support for an educational services provider serving students, parents, and faculty. Handling inbound calls and emails remotely across five eligible countries.
đ August 6
Bilingual French-English customer support for a global music streaming platform. Resolving account, billing, technical, and platform issues through high-volume inbound messaging.
đ Morocco, Cameroon, +2 more countries â Remote
â± Part Time
đĄ Mid-level
đ Senior
đ Customer Support
đŁïžđ«đ· French Required
đ August 6
Remote Turkish-English customer support for ModSquadâs music-streaming client. Resolving account, billing, technical, and platform issues through inbound messaging.
đŁïžđčđ· Turkish Required
đ August 1
Senior Editorial Writer and Content Strategist focused on credible content development for ModSquad's marketing initiatives. Collaborate with senior executives to shape impactful narratives for external channels.
đ July 18
Gaming Support Representative assisting players in Simplified Chinese and English with technical and gameplay issues while delivering excellent customer service.
đŁïžđšđł Chinese Required
đ July 17
Technical Support agent providing top notch service to customers. Assisting with a developer's platform while maintaining a 20 hours availability weekly.
đ July 16
Technical Customer Support agent providing service on a developer platform. Ideal candidate has strong attention to detail and knowledge of game engines.
đ July 10
Solutions Engineer leading client engagements and building technical solutions across various platforms. Implementing AI-powered workflows and managing technical client relationships.
đ June 18
Solutions Engineer leading client engagements for ModSquad's SaaS and AI solutions. Responsible for technical implementation and customer relationship management.
đ June 18
Solutions Architect leading design of complex, multi-system solutions for clients using innovative technologies and AI. Collaborating with sales teams and providing architectural guidance throughout engagements.
đ June 18
Forward Deployed Engineer for ModSquad, designing, building, and deploying complex AI systems for high-stakes environments. Involves collaborative engagements with clients and deep system integration challenges.
đ June 5
Community Management Consultant at ModSquad managing online communities, engaging with clients and their digital audiences on social media. Requires fluency in Russian and English with strong community management experience.
đșđž United States â Remote
â± Part Time
đĄ Mid-level
đ Senior
đ« Community Manager
đŠ H1B Visa Sponsor
đŁïžđ·đș Russian Required
đ April 17
Community Management Consultant at ModSquad focusing on social media engagement and community building. Collaborating with clients and team to enhance digital community experiences.
đ March 13
Customer support representative assisting customers with a music streaming platform. Fluent in Korean and English, handling inquiries and technical issues remotely.
đŁïžđ°đ· Korean Required