Market Response Representative

🔥 15 hours ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Momentive Software

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

B2B • Non-profit • Software

Momentive Software is a provider of a comprehensive suite of software solutions tailored for nonprofits and associations. The company aims to streamline operations, enhance member and donor engagement, and drive impactful results for mission-driven organizations. Their offerings include tools for association management, fundraising, event management, learning management, and data analytics, allowing organizations to efficiently manage their financials and foster deeper community connections.

📋 Description

• Respond promptly to inbound leads, web inquiries, and customer requests to ensure timely follow-up. • Qualify prospects to determine fit based on predefined criteria, capturing relevant details, and enriching CRM records. • Route qualified leads and customer inquiries to the appropriate sales or support team members for next steps. • Serve as a trusted resource to prospects by answering initial questions, positioning Momentive’s value, and building interest in the right solution. • Conduct outbound calls and targeted email follow-ups to re-engage warm leads and accelerate them through the funnel. • Capture, maintain, and expand accurate records in Salesforce CRM by logging activities, updating prospect data, and tracking engagement. • Stay current on Momentive’s products, services, and messaging to effectively answer questions and position our solutions. • Support the sales process by preparing leads for smooth handoffs and assisting with early-stage sales cycle tasks. • Analyze and synthesize lead and prospect data from multiple sources to provide insights and recommendations to marketing and sales leadership. • Develop a working knowledge of the end-to-end marketing and sales process to help identify opportunities for continual improvement.

🎯 Requirements

• Bachelor’s degree preferred. • 1-2 years of inside sales, business development, or marketing experience preferred. • Experience with cold calling is a plus. • 1-2 years of experience using Salesforce CRM to manage leads, contacts, and opportunities. • A professional phone presence and excellent verbal and written communication skills. • Strong work ethic, personal accountability, and the ability to thrive in a fast-paced environment. • Excellent time management skills and the ability to prioritize effectively. • A desire for continuous learning and self-improvement. • Strong critical thinking, active listening, and problem-solving skills.

🏖️ Benefits

• Medical, Dental & Vision Benefits • 401(k) Savings Plan with Company Match • Flexible Planned Paid Time Off • Generous Sick Leave • Inclusive & Welcoming Environment • Purpose-Driven Culture • Work-Life Balance • Commitment to Community Involvement • Employer-Paid Parental Leave • Employer-Paid Short-Term Disability • Remote Work Flexibility