Senior Business Analyst

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Momentive Software

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B2B • Non-profit • Software

Momentive Software is a provider of a comprehensive suite of software solutions tailored for nonprofits and associations. The company aims to streamline operations, enhance member and donor engagement, and drive impactful results for mission-driven organizations. Their offerings include tools for association management, fundraising, event management, learning management, and data analytics, allowing organizations to efficiently manage their financials and foster deeper community connections.

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

📋 Description

• Reviews, analyzes, and interprets client business needs to help deliver software solutions that align with overall business outcomes. • Works closely with clients to understand their processes and translate them into system configurations, user stories, and documentation that support the implementation of Nimble AMS. • Collaborates with cross-functional teams to support product configuration, discovery, requirement gathering, with knowledge and application of Salesforce’s point-and-click tools. • Assists in defining scope, identifying system enhancements, and delivering high-quality client solutions and experience, while adapting to evolving project needs and organizational processes. • Leads team success by supporting peers, and partnering with leaders to analyze processes and new internal projects.

🎯 Requirements

• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field. • 6–9 years of experience in a business analyst role, ideally within a software or SaaS environment. • Prior exposure to client-facing roles such as requirements gathering, consulting, configuration, or training. • Working knowledge of the Software Development Life Cycle (SDLC) and Agile methodologies. • Familiarity with the Salesforce platform, including user setup, point-and-click configurations, creation of custom fields, managing permissions, as well as building reports and dashboards. • Proficient in Microsoft Office 365 suite (Word, Excel, PowerPoint, Outlook). • Experience with Jira, Confluence, or similar collaboration tools. • Nice to have Salesforce Admin Certified. • Nice to have Salesforce App Builder Certified. • Nice to have Business Analyst related certification.

🏖️ Benefits

• Medical, Dental & Vision Benefits • 401(k) Savings Plan with Company Match • Flexible Planned Paid Time Off • Generous Sick Leave • Inclusive & Welcoming Environment • Purpose-Driven Culture • Work-Life Balance • Commitment to Community Involvement • Employer-Paid Parental Leave • Employer-Paid Short-Term Disability • Remote Work Flexibility