KYC Operations Analyst

🕒 4 days ago

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MoonPay

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

₿ Crypto

💳 Fintech

🌐 Web 3

💰 $87M Series A on 2022-04

Crypto • Fintech • Web 3

MoonPay is a leading platform in the cryptocurrency industry, providing users with a seamless way to buy, sell, and swap cryptocurrencies. With a focus on user experience, MoonPay allows individuals to integrate various payment methods, such as Apple Pay, Google Pay, and PayPal, to quickly purchase crypto assets. MoonPay is decentralized, offering non-custodial services in over 180 countries and supporting more than 50 crypto assets. The platform prioritizes security and compliance, employing AES-256 encryption and adhering to standards like PCI-DSS and ISO certifications. Additionally, MoonPay facilitates easy management of digital wallets and collectibles, ensuring users can monitor their portfolio across its 300+ partners.

📋 Description

• Conduct end-to-end KYC and EDD reviews across all customer risk tiers, ensuring compliance with internal policies and global AML/CTF regulations. • Perform complex EDD investigations on high-risk individuals, including deep analysis of identity, source of funds, and source of wealth. • Assess financial crime, sanctions, and jurisdictional risk, escalating potential SAR cases with clear, defensible investigative documentation. • Collaborate with Compliance, Fraud, and FIU teams to resolve complex escalations and maintain consistent risk decisioning. • Operate effectively in a high-volume environment while maintaining high QA standards and meeting productivity KPIs. • Act as a KYC/EDD subject matter expert and escalation point for customer-facing and operational teams. • Develop and maintain operational processes, workflows, and documentation to support scalable identity verification operations. • Identify operational inefficiencies and propose data-driven solutions to improve quality, speed, and risk controls. • Deliver project support and training for internal teams and BPO partners.

🎯 Requirements

• 1+ year of experience working in KYC, AML, compliance operations, or a regulated operational environment, with exposure to customer onboarding or due diligence processes • Strong attention to detail and ability to follow defined procedures while producing accurate, well-documented outputs • Ability to assess customer information and identify potential risk indicators, escalating issues clearly and appropriately • Comfortable working in a high-volume, fast-paced operational setting, including meeting productivity and quality expectations • Exposure to enhanced due diligence (EDD), sanctions screening, or financial crime investigations • Experience working across multiple jurisdictions or regulatory frameworks

🏖️ Benefits

• Competitive salary package • Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay • Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards • Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant. • Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off) • Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours • Private Healthcare benefits: To protect you and your loved ones • Enhanced parental leave: So you can spend more time with your loved ones without a second thought • Annual training budget: We support your training journey every step of the way • Home office setup allowance: Create the home office of your dreams • Remote working allowance: Those working fully remotely get a little extra for utilities • Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN • Employee referral programme: Great people know great people, refer them to receive 10K in USDC • Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons • Working in a disruptive and fast-growing company where excellence is rewarded