Investigator

🔥 3 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $65k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Investigator

🦅 H1B Visa Sponsor

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Moov

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

💼 Consulting

📦 Logistics

💳 Fintech

Consulting • Logistics • Fintech

Moov is a payments infrastructure platform that enables businesses to accept, store, send, and spend money through a single integration and legal agreement. It provides card and bank acceptance (ACH, RTP), wallets, ledgers, instant payouts, virtual cards, payment links, in-person Tap to Pay, prebuilt UI components (Moov Drops), and data-syncing to customer data warehouses. Moov targets developers, fintechs, digital banks, marketplaces, and businesses that need a modern, API-first payments stack with unified rails, reporting, and compliance tooling.

📋 Description

• Investigate and take action on suspicious fraud and potential AML activity across the entire Moov payment network. • Monitor transaction activity and alert queues for indicators of fraudulent behavior or money laundering. • Author detailed investigative reports on suspicious activity and escalate cases to management or regulatory bodies as necessary. • Maintain accurate case records and documentation throughout the investigation lifecycle. • Manage daily KYC (Know Your Customer) and KYB (Know Your Business) onboarding activity queues. • Perform enhanced due diligence on merchants enrolling to use the Moov payment processing platform. • Conduct in-depth onboarding investigations specific to Card and Banking payment platforms. • Perform merchant underwriting evaluations as part of the onboarding and ongoing review process. • Work closely with Moov Support to validate new partners joining the Moov network. • Assist management with the creation, documentation, and ongoing refinement of FRAML processes and procedures.

🎯 Requirements

• Fraud Investigations - 3–5 years of experience in fraud investigations • AML Monitoring - 3–5 years of experience in AML monitoring • Merchant Acquiring / Onboarding - 3+ years of experience in merchant acquiring and/or merchant onboarding • Card Payment Platforms - Experience conducting onboarding investigations within card payment environments, including familiarity with card network rules (Visa, Mastercard), MCC codes, CNP risk, and chargeback analysis • Banking Payment Platforms - Experience with banking product onboarding investigations including ACH, RTP, and banking account verification; knowledge of synthetic identity fraud and account takeover indicators • Merchant Underwriting - Experience conducting merchant underwriting evaluations, including financial statement analysis, credit report review, chargeback ratio assessment, MCC risk classification, and risk tier assignment for card and banking payment products • Bank & Card Issuer Relations - Demonstrated experience working directly with banks and card issuers, including correspondent banking relationships, issuer dispute escalations, and regulatory inquiry responses • CFE Certification - Certified Fraud Examiner (CFE) — preferred but not required

🏖️ Benefits

• 100% remote. • We make remote-work work. • We match what you contribute to your 401(k) up to 5% of your salary • Generous parental leave • Competitive health, dental, and vision insurance plans • Unlimited PTO, paid holidays, and sick leave • Learning stipend and a culture that encourages and promotes professional growth and development • Home office stipend • Ownership in the company via employee stock options • Culture of people helping people who give first, celebrate wins together and embrace autonomy, transparency, and trust • The opportunity to join an experienced and ambitious team passionate about solving customers’ needs and who love what they do • Partner with a community of 2000+ developers around the world, helping them focus on possibilities vs payments