Epic Ambulatory Application Analyst II

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🕒 June 9

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Mosaic Life Care

1001 - 5000 employees

Founded 2012

🏥 Healthcare

💰 $250k Grant - Mosaic Life Care on 2023-08

Healthcare

Mosaic Life Care is a regional health system and medical provider based in Northwest Missouri. As a member of the Mayo Clinic Care Network, Mosaic provides a wide range of outpatient and acute care services across medical centers and clinics, offers urgent care (including an online "Hold My Spot" feature), a Community Nurse Line, online patient portal (myMosaic by MyChart), cardiac scoring screening, and patient-facing services like scheduling, billing, and medical records access. The organization emphasizes community-focused healthcare and access to Mayo Clinic expertise for local patients.

📋 Description

• Responsible for intermediate-level support and configuration of assigned applications. • Assisting, training, and supporting customers with the operation and administration of systems. • Troubleshooting issues and working with vendors on issue resolution. • Partnering with customers to increase understanding of available tools to enhance operational efficiencies. • Creating documentation, and assisting other Technology teams with issues and problems. • Ensuring that services provided contribute to the successful accomplishment of department and organizational goals. • Cross-training to become proficient in multiple applications.

🎯 Requirements

• Associate's Degree - Information Technology, Business Administration, or related field or three or more years of related experience. • 3+ years experience in IT or clinical business workflow • Experience supporting clinical, ancillary, or business environments. • Application system build experience - Preferred • Epic certification(s) or accreditation - required upon hire or achieved within 120 days of hire or within 60 days of completion of final course required

🏖️ Benefits

• Mosaic has a wide array of benefits to meet each employee’s individual needs. • Concierge services • Employee lounge • Wellness programs • Free covered parking • Free on-site and virtual health clinics • Many more perks

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