Manager, Cloud Architecture

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Logo of Mosaic

Mosaic

1001 - 5000 employees

Founded 1913

⚕️ Healthcare Insurance

💳 Fintech

👥 B2C

Healthcare Insurance • Fintech • B2C

Mosaic is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans.

📋 Description

• Execute the enterprise cloud strategy (Azure-primary, multi-cloud aware) across IaaS, PaaS, SaaS, and hybrid environments, ensuring the team delivers to architectural standards set by the Director. • Own day-to-day Azure operations — compute, storage, networking, identity, and cost governance — with full accountability for platform health and SLA adherence. • Lead FinOps execution: monitor cloud spend, enforce tagging and cost allocation standards, identify and deliver optimization targets, and report performance to the Director. • Oversee the SaaS portfolio operationally — ensuring integrations are secure, platforms are governed to standard, and lifecycle management is current. • Drive automation adoption across the team to eliminate manual toil, accelerate delivery, and improve operational consistency. • Manage server, storage, and virtualization environments — compute lifecycle, hypervisor platforms, SAN/NAS/object storage — ensuring capacity, performance, and resilience standards are met. • Oversee endpoint and profile engineering, including Okta administration and access management, ensuring identity hygiene and least-privilege standards are maintained. • Lead the team’s contribution to high availability and disaster recovery capabilities — executing DR tests, maintaining runbooks, and ensuring audit-ready HIPAA contingency plan documentation. • Partner with network engineering peers to ensure cloud and infrastructure architecture integrates seamlessly with WAN/LAN and Zero Trust initiatives. • Oversee IAM engineering operations — provisioning, deprovisioning, role-based access control, and privileged access management — ensuring controls satisfy HIPAA, HITRUST, and internal governance standards. • Govern Okta platform operations: SSO, MFA, lifecycle management, and integration with enterprise applications. • Work closely with InfoSec to ensure identity and access controls are current, auditable, and aligned with the organization’s Zero Trust architecture direction. • Lead, develop, and retain a high-performing team of six to seven engineers across systems, network, and identity disciplines — setting clear expectations, coaching to growth, and managing performance proactively. • Establish and maintain operational cadences: incident management, change control, problem management, and capacity planning — all grounded in ITSM best practices. • Maintain enterprise monitoring and observability standards across infrastructure domains, ensuring the team operates proactively with full visibility into platform health. • Support vendor and partner management at the operational level — holding providers accountable to SLAs and escalating contract or performance issues to the Director. • Collaborate with cross-functional IT teams and business stakeholders as a trusted execution partner, communicating platform status, risk, and roadmap clearly and without jargon. • Perform other related duties as assigned.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Network Administration, or a related field. • 5+ years of experience in cloud infrastructure, systems engineering, or network engineering — with at least 2 years in a team lead or manager role. • Hands-on Azure expertise — compute, storage, networking, identity, cost management — with the depth to evaluate architectural proposals, identify risk, and hold engineers accountable to design standards. • Demonstrated experience managing identity and access environments, including Okta (SSO, MFA, lifecycle management) and enterprise IAM/PAM programs. • Experience with server and virtualization platforms (VMware/Hyper-V), SAN/NAS storage, and data center operations. • Working knowledge of network engineering principles — sufficient to coordinate with network engineers on cloud connectivity, segmentation, and Zero Trust integration. • Proven ability to lead DR/BC execution — test programs, runbook management, RTO/RPO validation — in a HIPAA-regulated environment. • Practical FinOps experience: cloud cost monitoring, tagging enforcement, rightsizing, and spend accountability reporting. • Direct experience operating in a HIPAA-regulated healthcare environment; working familiarity with HITRUST CSF and the infrastructure controls required to satisfy audit requirements. • Strong people leadership skills — coaching, performance management, and building team accountability culture. • Effective communicator: translates technical complexity into clear, outcome-oriented language for stakeholders and leadership.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Professional development opportunities • Remote work options

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