Technical Support Specialist

🕒 June 9

🇵🇰 Pakistan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 IT Support

👻 Ghost score 49%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Motive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Serve as the main point of contact for issues and questions about Motive • Provide assistance via calls, chat, and emails • Answer inbound inquiries through Motive’s support hotline, live chat, or support email during Pacific Standard Time business hours • Collect customer support requests and bugs and relay findings to product and engineering teams • Evaluate existing tools and work with engineering to develop tools that enable the support function to scale • Help define Motive’s support processes and develop and scale the Technical Support function

🎯 Requirements

• Natural instinct to empathize with users • Excellent verbal and written communications skills • Native or bilingual spoken and written English skills • Comfortable with rotational shifts • Strong technical and analytical skills • Bachelor’s degree is required • Internet requirement of at least 50 Mbps wired internet connection • Must be authorized to receive and access commodities and technologies controlled under U.S. Export Administration Regulations • Employees must be authorized to receive access to Motive products and technology

🏖️ Benefits

• Equal opportunity employer committed to a diverse and inclusive workplace • Some interviews or new-hire training sessions may be held in person at one of Motive's global offices