CAD/RMS Systems Manager

Job not on LinkedIn

October 1

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $100k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Motorola Solutions

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Security • Telecommunications • Enterprise

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

10,000+ employees

Founded 1928

🔐 Security

📡 Telecommunications

🏢 Enterprise

📋 Description

• Provides tailored technical customer operations support • Develops strategies for implementing operational efficiencies by reviewing workflows, procedures, and performance • Executes customer operations policies and procedures • Builds and maintains positive, effective, and mutually beneficial working alliances with customers • Initiates problem-solving action and follows through to resolution • Performs root-cause analysis of problems to formulate and recommend improved alternative operations • Leads process improvement initiatives • Administers public safety software products and supports customers worldwide as part of VSS Field Support team

🎯 Requirements

• Minimum of a high school diploma or equivalent required • Bachelor's degree preferred • 3+ years of IT or public safety experience • 3+ years Computer Science, Networking, Engineering, System Maintenance experience (public safety system experience preferred) • 3+ years of Public Safety Applications experience involving CAD/Mobile and other emergency 911 center equipment greatly preferred • Proven track record working with or deploying enterprise hardware and software solutions; HP preferred • Experience creating positive working relationships with customers and application end users • Able to function effectively in a fast-paced, demanding environment and multitask • Excellent verbal and written communication skills • Comfortable working both alone and in a team environment • Experience with Microsoft Windows Server and Desktop Operating Systems (MCSA/MCSE skills) • Experience with Microsoft SQL Server, ODBC and Ops Manager (SCOM) • Experience with Public Safety Applications including CAD and Mobile • Ability to troubleshoot application system issues including hardware, network and third-party components • Must be able to obtain background clearance as required by government customer (CJIS fingerprint background check) • Legal authorization to work in the U.S. indefinitely is required; employer sponsorship not available

🏖️ Benefits

• Incentive Bonus Plans • Medical, Dental, Vision benefits • 401K with Company Match • Employee Stock Purchase Plan • 10 Paid Holidays • Generous Paid Time Off Packages • Paid Parental & Family Leave • Referral Payment Plan