Implementation Consultant II

🔥 0 minutes ago

🇦🇺 Australia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Motorola Solutions

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1928

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Motorola Solutions is a company that provides a comprehensive safety and security ecosystem, offering technology solutions to protect people, property, and places. The company specializes in critical communications, video security systems, command center solutions, and managed & support services. Their products include mission-critical P25 radios, professional DMR radios, broadband devices, and video security systems powered by AI analytics. Motorola Solutions serves various industries, including public safety, education, healthcare, law enforcement, and more, with a focus on enhancing operational efficiency and response in critical situations. They are committed to delivering solutions that help their customers stay connected, communicate clearly, and act with certainty in the harshest conditions.

📋 Description

• Gather and analyze customer requirements independently using solution walk-throughs, document analysis, requirements workshops, and business analysis • Lead requirements-gathering workshops for medium to large stakeholder groups • Guide customers through Noggin solutions and capture customization changes • Assist customers in adopting best-practice template work package solutions • Design solutions and determine system configuration approaches for functional requirements • Create solution change registers and custom solution design documentation • Document and assign configuration tasks to Configuration Analysts • Configure all system components to construct complete sites and perform full system builds • Conduct functional testing using test cases and test scripts • Prepare test plans, test cases, and test scripts • Support customer defect remediation • Deliver comprehensive product demonstrations and customer training • Advise customers on configuration design and conduct configuration reviews • Create customer-facing user guides and training materials • Follow Noggin project methodology and guide Configuration Analysts on project tasks • Maintain deep product and solution expertise • Analyze customer, prospective customer, and partner requirements and devise solutions • Configure customer solutions and coordinate Configuration Analysts • Present and demonstrate Noggin products to buyers, customers, and partners • Act as product expert in customer and partner meetings • Assist with implementation scoping, work breakdowns, and estimations • Serve as a first escalation point for post-project production issue troubleshooting • Coach junior team members and assist new starters • Conduct internal and peer reviews of junior Implementation Consultant I work • Develop knowledge-base articles and share configuration lessons learned • Accurately log time and achieve 75% billable utilization

🎯 Requirements

• Bachelor’s degree in business / commerce / information technology / computer science, or equivalent qualifications or experience • Minimum of 3 years commercial experience in business or software analysis / SaaS or other software implementation • Experience with AI/machine learning technologies is strongly preferred • Demonstrated experience in requirements gathering and analysis • Experience designing solutions for SaaS or other software implementation • Experience working within project teams in a software development context • Experience with web-based software design and usability • Experience with product analysis for software products • Experience with risk, crisis, incident, or emergency management systems • Eligible and willing to get Security Clearance • Bachelor’s degree with 3+ years of experience in business-to-business software implementation • Candidate must reside in Australia • Ability to travel under 10%

🏖️ Benefits

• Referral Payment Plan: Yes • Travel requirements under 10% • Relocation provided: None • Eligible and willing to get Security Clearance • Equal Opportunity Employer • People-first and community-focused culture • Professional development through coaching junior members and assisting new starters