Customer Experience Executive

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🕒 November 8, 2025

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Motorsport.com, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1994

📱 Media

⚽ Sports

🛍️ eCommerce

Media • Sports • eCommerce

Motorsport. com, Inc. is a leading digital platform dedicated to providing comprehensive coverage of motorsports, including Formula 1, MotoGP, NASCAR, IndyCar, and more. The website offers news, schedules, results, standings, photo galleries, and videos related to various racing series, catering to fans and enthusiasts of motorsport. Additionally, it features engaging content such as articles, commentary, and community interaction, making it a go-to source for motorsport enthusiasts globally.

📋 Description

• Supporting customer enquiries and bookings in both German and English • Researching and responding to email enquiries • Handling telephone enquiries and bookings • Supporting customers through online chat messaging • Translating website content, customer communications, and other relevant texts from English to German • Helping to fulfil and dispatch customer ticket bookings

🎯 Requirements

• Exceptional customer service skills in both German and English • Native level in German and fluent in English • Excellent oral/telephone communication skills • Excellent written/email communication skills • A high level of accuracy with impeccable attention to detail • Well-organised and able to effectively manage multiple tasks • Willingness to learn company products, systems and procedures

🏖️ Benefits

• Flexible work arrangements