Lead Site Reliability Engineer

🕒 April 15

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Movable Ink

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

☁️ SaaS

🥽 AR/VR

💰 $55M Series D on 2022-04

B2B • SaaS • AR/VR

Movable Ink is a leader in personalized marketing, utilizing AI and automation to deliver tailored content to customers across various touchpoints, such as email and mobile. Their solutions, including the Movable Ink Studio and Da Vinci, empower retail, financial services, media organizations, and travel & hospitality sectors by transforming data into unique customer experiences in real-time. The company collaborates with a vast network of strategic partners, enhancing existing marketing technologies to achieve remarkable revenue and customer engagement. Movable Ink's expertise is endorsed by studies, such as the Forrester Consulting Total Economic Impact™ study, highlighting significant financial benefits for users. Through their innovative use of AI, Movable Ink drives next-level personalization and marketing performance.

📋 Description

• Define and drive the automation strategy for infrastructure tooling, establishing standards that minimize manual work, increase performance and reduce incident frequency and severity of incidents • Own the design, reliability and evolution of core platform applications, mentoring team members on best practices and ensuring systems meet long-term business objectives • Architect and lead the logging platform strategy, driving its design and balancing availability, retention and cost optimization • Establish capacity planning and performance management frameworks, proactively identifying scaling opportunities and guiding teams through complex troubleshooting scenarios • Lead cross-functional reliability initiatives with SRE and service engineering teams, influencing architectural decisions and championing practices that ensure resilient service delivery • Demonstrate a high level of autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement without direct supervision.

🎯 Requirements

• Proven track record in Site Reliability or Software Engineering, designing, building, and owning scalable, resilient services with a focus on long-term reliability strategy • Deep expertise in architecting and operating complex distributed systems such as Apache Pulsar, Apache Kafka, Grafana Loki, ScyllaDB/Cassandra, with the ability to guide teams through distributed system challenges • Designing and owning automation strategies to manage services at scale, with expertise in establishing performance analysis frameworks and mentoring others on diagnostics and resolution • Deep, hands-on experience (6+ years) in Site Reliability or Software Engineering, specifically leading and shaping multi-cloud architecture and strategy (AWS and GCP). • Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo • Experience leading on-call excellence, including driving improvements to monitoring and alerting strategies, automating runbooks and mentoring team members on incident response best practices. Every member of the SRE team does a week long on-call rotation • Expert-level proficiency with infrastructure as code, including defining IaC standards and patterns across teams. We use Terraform and Chef • Advanced Kubernetes expertise, including cluster architecture design, multi-tenancy strategies, and guiding teams on container orchestration best practices. We use EKS and GKE • Proficiency in multiple programming languages with the ability to design and review code that meets reliability standards. We use NodeJS, Golang, Ruby, Python and shell scripting • Advanced Linux systems expertise, with the ability to diagnose complex system-level issues and mentor others on performance tuning and troubleshooting.

🏖️ Benefits

• full range of medical • financial • other benefits