Technical Content Marketing Specialist

🕒 Yesterday

🇺🇸 United States – Remote

💵 $72k - $86k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

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Mozilla

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting. • Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services. • Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels. • Monitor social media engagement, coordinating with internal teams when additional context or support is needed. • Maintain editorial and campaign calendars to ensure timely delivery of marketing activities. • Track and report on performance metrics, identifying trends and optimization opportunities. • Support email marketing and automation activities, including list management, campaign setup, and workflow maintenance. • Assist with customer surveys and feedback collection to inform marketing and product insights. • Coordinate with internal teams and external vendors to support campaign execution and content development. • Ensure marketing materials align with brand standards and messaging guidelines. • Support ad hoc marketing and communications projects as needed.

🎯 Requirements

• 3+ years of experience in marketing, communications, digital content, or a related role. • Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience. • Demonstrated experience executing social media, email, and digital marketing activities across multiple channels. • Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms. • Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies. • Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines. • Ability to collaborate effectively across cross-functional teams in a distributed, asynchronous environment. • Proactive mindset with the ability to take ownership of work and follow projects through to completion. • Familiarity with marketing analytics and reporting tools. • Excellent verbal and written communication skills. • Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows. • Ability to support a global organization with understanding of different cultural dynamics and practices.

🏖️ Benefits

• Fully remote work & schedule flexibility • Company-provided laptop • Annual bonus program • Monthly remote work stipend • Annual professional development stipend • Industry conferences • Company all-hands and team gatherings • 24 days PTO per year (prorated) • Your birthday • Year-end company shutdown • 9 wellbeing days • Public holidays • Other paid leave • Quarterly wellbeing stipend for personal / family activities • 401(k) / RRSP contributions • Health, dental, & vision insurance • Disability insurance • Life insurance • Employee assistance program • Paid parental leave • Paid sick days