AI Safety Expert

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🔥 12 hours ago

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mpathic

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.

📋 Description

• Evaluating AI-generated conversations, responses, and reasoning for quality, safety, and usefulness • Rating model outputs using structured evaluation rubrics and project guidelines • Annotating conversational data to support AI training and benchmarking • Identifying emerging risks, behavioral patterns, and opportunities for model improvement • Providing written feedback that helps researchers and engineers improve model performance • Maintaining strict confidentiality while working with proprietary AI systems and sensitive content • Participating in calibration sessions and quality reviews to ensure consistent evaluations

🎯 Requirements

• Professional experience or subject matter expertise in a relevant field such as psychology, behavioral science, social work, trust & safety, research, or a related discipline • Strong written communication skills with excellent attention to detail • Comfortable learning structured evaluation frameworks and applying them consistently • Strong critical thinking and problem-solving skills • High ethical standards and sound judgment when working with sensitive or ambiguous content • Comfortable using AI tools, Google Workspace, Slack, and other web-based collaboration platforms • Willingness to sign NDAs and work on confidential projects

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