
11 - 50 employees
Founded 2021
đ¤ Artificial Intelligence
đ API
âď¸ SaaS
Artificial Intelligence ⢠API ⢠SaaS
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve humanâAI and humanâhuman interactions in clinical, lifeâscience, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, redâteaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
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đŁď¸đŠđŞ German Required
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11 - 50 employees
Founded 2021
đ¤ Artificial Intelligence
đ API
âď¸ SaaS
Artificial Intelligence ⢠API ⢠SaaS
mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve humanâAI and humanâhuman interactions in clinical, lifeâscience, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, redâteaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.
⢠Designing and testing AI chat scenarios ⢠Conducting qualitative conversation analysis ⢠Developing behavioral taxonomies, personas, and evaluation rubrics ⢠Providing expert feedback on internal mental health policy ⢠Collaborating with engineers and researchers on safety metrics ⢠Documenting edge cases and model failures ⢠Supporting testing and fine-tuning through structured scenarios ⢠Maintaining strict confidentiality and QA standards ⢠Participating in interdisciplinary review sessions
⢠Graduate-level training (past or current) in psychology, counseling, social work, psychiatry, or related field ⢠Experience with crisis intervention, risk assessment, and severe psychopathology ⢠Familiarity with AI tools and LLMs ⢠Strong understanding of ethics and confidentiality ⢠Ability to work remotely and use Slack, LLM tools, and Microsoft Office ⢠Comfort with ambiguity and feedback-driven work ⢠Willingness to sign NDAs and work with sensitive content ⢠Availability up to 10 hours/week and for occasional scheduled meetings
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