Mental Health Expert, Part-Time, Hindi Speaking

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mpathic

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

mpathic is an AI-driven safety and analytics company that offers SaaS products and APIs to record, transcribe, analyze, and improve human–AI and human–human interactions in clinical, life‑science, and enterprise settings. Their offerings include speech-to-text transcription, PII redaction, behavior and checklist analytics, human-curated benchmarking datasets, red‑teaming expertise, and an Observing Agent API to add domain-informed guardrails for healthcare and medical agents. mpathic targets life sciences, clinical research organizations, healthcare providers, insurers, and HR/enterprise teams focused on empathy, safety, bias reduction, and compliance.

📋 Description

• Collaborate on confidential initiatives focused on AI safety and mental health policy for large language models (LLMs). • Responsibilities vary by project and may include: • Designing and testing AI chat scenarios • Conducting qualitative conversation analysis • Developing behavioral taxonomies, personas, and evaluation rubrics • Providing expert feedback on internal mental health policy • Collaborating with engineers and researchers on safety metrics • Documenting edge cases and model failures • Supporting testing and fine-tuning through structured scenarios • Maintaining strict confidentiality and QA standards • Participating in interdisciplinary review sessions

🎯 Requirements

• We are specifically seeking fluent Hindi speakers. • Graduate-level training (past or current) in psychology, counseling, social work, psychiatry, or related field • Experience with crisis intervention, risk assessment, and severe psychopathology • Familiarity with AI tools and LLMs • Strong understanding of ethics and confidentiality • Ability to work remotely and use Slack, LLM tools, and Microsoft Office • Comfort with ambiguity and feedback-driven work • Willingness to sign NDAs and work with sensitive content • Availability up to 10 hours/week and for occasional scheduled meetings • Completed degree and/or licensure (above and beyond) • 5+ years of clinical crisis experience (above and beyond) • Youth and young adult clinical experience (above and beyond) • Background in roleplay, theatre, or conversational design (above and beyond) • Trust & safety, content moderation, or behavioral data labeling experience (above and beyond) • Interest in AI, NLP, or ML in clinical settings (above and beyond) • Membership in online communities (e.g., Discord, Reddit) (above and beyond)