Field Access Manager

🔥 13 hours ago

🌴 South Carolina – Remote

🌴 South Carolina – Remote

💵 $117k - $184.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Provide information and/or education to HCP accounts on patient access, including benefit verification, prior authorization process, appeals process, and patient support programs in both live and virtual formats • Analyze access trends • Partner cross-functionally to identify and address barriers to patient access and supporting patient satisfaction • Build collaborative, trusted relationships with internal stakeholders to support seamless patient access to therapy • Monitor payer trends to address access barriers • Provide access information to HCP offices • Provide access education to field teams upon approved direction • Escalate and coordinate on access issues with third parties including hub vendor • Provide education and support on Specialty Pharmacy issues • Provide information to HCP offices on how the products are covered under the benefit design (Commercial, Medicare, Medicaid) • Answer questions about coverage, including payer-specific access questions • Maintain deep knowledge of regional and national market dynamics, and payer coverage policies • Act as a subject matter expert on access and affordability challenges across various payer types, including Medicare, Medicaid, and commercial plans • Educate and update HCPs on key private and public payer coverage and changes that impact access for patients • Support patient access to the product by providing subject matter expertise on payer coverage issues impacting product access in a manner that complies with policies, processes and standard operating procedures • Educate HCP offices on the product hub program including, e.g., patient support offerings, financial assistance and hub educational resources • Demonstrate knowledge of and communicate information about access resources and payer processes/policies • Attend National and Regional Meetings

🎯 Requirements

• Bachelor’s Degree; 7+ years’ experience in patient support, healthcare sales or operations, project management, or reimbursement support • Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes, including benefit verification, prior authorization, and appeal processes • Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality • Excellent interpersonal and communication skills; demonstrated ability to engage and influence stakeholders across teams and disciplines • Exhibit competent understanding of hub and patient support activities • Proven ability to manage multiple priorities in a hybrid environment with 20-25% travel; Must reside in the assigned territory/metro area • Ability to operate as a “team player” in collaborating with multiple sales representatives, sales leadership, and internal colleagues appropriately to reach common goals • Must be at least 21 years old with a valid driver’s license and a clean driving record

🏖️ Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family) • retirement benefits, including 401(k) • paid holidays • vacation • compassionate and sick days