
51 - 200 employees
💰 Private Equity Round on 2019-09
MSI Data develops software that enables companies to improve the efficiency and effectiveness of their field workforce. Focused on the enterprise, scheduling and the mobile worker, our core suite of highly configurable applications include Field Service Management Software, Technician Scheduling and Dispatching, GPS Mapping, Asset Management, Mobile Field Service and Mobile Inspection Automation.
🕒 March 19
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51 - 200 employees
💰 Private Equity Round on 2019-09
MSI Data develops software that enables companies to improve the efficiency and effectiveness of their field workforce. Focused on the enterprise, scheduling and the mobile worker, our core suite of highly configurable applications include Field Service Management Software, Technician Scheduling and Dispatching, GPS Mapping, Asset Management, Mobile Field Service and Mobile Inspection Automation.
• Lead the establishment of product priorities including new capabilities and product enhancements. • Work with leadership team to align on priorities for the product roadmap. • Works directly with Product Development teams on building the product backlog aligned with the roadmap and serves as input to the agile software development process. • Define and write detailed User Stories, acceptance criteria, and supplemental specifications for development teams. • Lead backlog refinement sessions and participate actively in all Scrum events (planning, review, and retrospective). • Represents and discusses the product roadmap with internal and external stakeholders. • Assesses field service market trends to inform our strategic direction. • Monitor and assess competitors to establish differentiating positions. • Work with customer operations teams to understand and assess current customer needs for the Service Pro platform. • Monitor key product performance indicators (KPIs) and use data to make informed prioritization decisions.
• BS or similar certification in Computer Science or related discipline • 2-3 years software product ownership or product development experience • Experience in Pragmatic Product Management or similar methodologies • Proficiency with Jira or similar Agile lifecycle management tools • Demonstrated ability to manage complex stakeholder relationships and drive consensus • Experience or deep familiarity with Field Service Management processes (scheduling, dispatch, mobile workflows) is highly valued.
• Flexible work arrangements
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