Automotive Warranty Auditor – Field-Based

🔥 36 minutes ago

🇫🇷 France – Remote

💵 €37k - €41k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Analyze after-sales processes and verify the compliance of warranty files at dealerships across the manufacturer's network throughout France • Assess the compliance of repair work and document management against the manufacturer's standards • Collect data, plan field visits, and identify priority areas for review • Audit repair files, replaced parts, and manufacturer procedures • Identify non-compliance, billing/claim anomalies, and opportunities for improvement • Explain anomalies and provide practical recommendations to Warranty and After-Sales Managers • Co-develop an action plan with the After-Sales Manager • Present audit results and the action plan to dealership management • Report on activities and respond to advisory requests from the dealer and dealership network

🎯 Requirements

• Experience in the automotive after-sales sector (automotive mechanics/vehicle maintenance, after-sales engineering, quality/auditing, service management, or after-sales management) • Strong automotive mechanical and technical knowledge to assess the consistency of repair and intervention files • Proficiency in IT tools and Excel (tracking and dashboards) • Excellent communication, teaching, and diplomatic skills • Thoroughness and analytical thinking • Ability to work independently and as part of a team • Valid Category B driving licence • Enjoy working in the field and be available for regular travel • This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles

🏖️ Benefits

• Company vehicle, with travel expenses covered • Paid annual leave and RTT days • Health insurance and disability/life insurance coverage • Works Council (CSE) benefits