Automotive Warranty Field Auditor – M/F

🔥 0 minutes ago

🇫🇷 France – Remote

💵 €37k - €41k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Analyze automotive aftersales processes and assess the compliance of repairs and document management at dealerships • Gather case data, plan field visits, and identify priority checkpoints • Conduct dealership audits covering repair files, replaced parts, and manufacturer procedures • Identify non-compliance, billing/coverage anomalies, and opportunities for operational improvement • Explain anomalies to Warranty and Aftersales Managers and provide practical recommendations • Co-develop, with the Aftersales Manager, a roadmap to address discrepancies and improve site performance • Present audit findings and the action plan to dealership management • Ensure accurate reporting and respond to requests for advice from the agent and dealer network

🎯 Requirements

• Background in automotive aftersales, such as automotive mechanics/vehicle maintenance, aftersales engineering, quality/audit, service management, or aftersales management • Strong automotive mechanical and technical knowledge, enabling you to assess the consistency of repair files • Good command of IT tools and Excel, including tracking and dashboards • Strong communication, teaching, and diplomatic skills • Methodical approach and analytical mindset • Ability to work independently and as part of a team • Valid Category B driving licence • Enjoy working in the field and be available for regular travel • This role focuses on automotive technical expertise and processes and is not intended for financial or accounting audit profiles

🏖️ Benefits

• Company car, with travel expenses covered • Paid leave and additional time off (RTT) • Health and disability/life insurance coverage • Works council benefits