Field Automotive Warranty Auditor

Job not on LinkedIn

🔥 9 minutes ago

🇫🇷 France – Remote

💵 €37k - €41k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔎 Auditor

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Analyze after-sales processes and verify the compliance of warranty files across the manufacturer's dealership network throughout France • Assess the compliance of repair work and document management against the manufacturer's standards • Gather case data, schedule on-site activities, and identify priority control points • Conduct dealership audits and review repair files, replaced parts, and manufacturer procedures • Identify non-compliance issues, billing/claim anomalies, and opportunities for operational improvement • Explain anomalies to Warranty and After-Sales Managers and provide practical recommendations • Co-develop an action plan with the After-Sales Manager • Present and substantiate audit findings and the action plan to dealership management • Provide accurate reporting and respond to requests for advice from the agent and dealer network • Join a field team of traveling auditors reporting to the Team Leader

🎯 Requirements

• Experience in automotive after-sales, including automotive mechanics/vehicle maintenance, after-sales engineering, quality/audit, service management, or after-sales management • Strong automotive mechanical and technical knowledge enabling the analysis of repair file consistency • Proficiency in IT tools and Excel, including tracking and dashboards • Excellent communication, coaching, and diplomatic skills • Strong attention to detail and analytical ability • Ability to work independently and as part of a team • Valid Category B driver's license • Willingness to travel regularly • This role focuses on automotive technical matters and processes and is not intended for financial or accounting audit profiles

🏖️ Benefits

• Company car, including coverage of travel expenses • Paid leave and RTT days • Health and disability insurance • Works Council (CSE) benefits • Permanent contract, 39 hours per week