Abhyaz
51 - 200 employees
Founded 2020
📚 Education
🌍 Social Impact
🏢 Enterprise
Education • Social Impact • Enterprise
Abhyaz is a women's cooperative enterprise initiative that empowers individuals, institutions, and enterprises through comprehensive solutions for business intelligence, talent management, and manufacturing training. By offering high-quality services and supporting women entrepreneurs, Abhyaz aims to deliver exceptional value while contributing to a greater social cause.
Customer Support Executive Intern
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Abhyaz
51 - 200 employees
Founded 2020
📚 Education
🌍 Social Impact
🏢 Enterprise
Education • Social Impact • Enterprise
Abhyaz is a women's cooperative enterprise initiative that empowers individuals, institutions, and enterprises through comprehensive solutions for business intelligence, talent management, and manufacturing training. By offering high-quality services and supporting women entrepreneurs, Abhyaz aims to deliver exceptional value while contributing to a greater social cause.
📋 Description
• Provide excellent customer service, addressing inquiries and resolving issues promptly. • Work with customers to understand their needs and recommend the right solutions. • Build strong relationships with customers to enhance their experience. • Greet customers warmly and interact with them on a daily basis. • Offer assistance and respond to queries about products and purchases. • Provide recommendations to customers based on their requirements. • Promote new products and services to customers. • Document customer interactions and update records accordingly. • Improve engagement with customers to enhance their overall experience. • Increase sales by effectively addressing customer needs and preferences. • Understand product features and effectively communicate them to customers. • Assist in promotions and create opportunities for customers to explore new offerings. • Collaborate with internal teams to address customer inquiries and resolve issues. • Maintain a strong relationship with key stakeholders to ensure customer satisfaction.
🎯 Requirements
• Bachelor's degree preferred. • Excellent communication skills, both verbal and written. • Strong problem-solving abilities and a customer-focused mindset. • Ability to multitask and prioritize tasks effectively. • Proficiency in using customer support software and Microsoft Office suite. • Willingness to learn and adapt to new technologies and processes. • Ability to work well in a team and independently. • Empathetic and patient attitude towards customers' concerns and inquiries.
🏖️ Benefits
• Internship Completion Certificate/ Knowledge base certificate • Letter of Recommendation • Hands-on experience using Abhyaz moodle Platform & Zoho Application. • Opportunities for career growth and advancement. • Dynamic and collaborative work environment. • Opportunity to work with cutting-edge technologies and innovative projects. • Online Portfolio building
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