MTM, Inc.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
Customer Care Representative
Job not on LinkedIn
🕒 June 29
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MTM, Inc.
1001 - 5000 employees
Founded 1995
⚕️ Healthcare Insurance
🚗 Transport
🌍 Social Impact
💰 $2.5M Debt Financing on 2016-06
Healthcare Insurance • Transport • Social Impact
MTM, Inc. is a healthcare services company that specializes in managing transportation benefits for Medicaid and Medicare programs. Through advanced technology, MTM Health ensures reliable non-emergency medical transportation (NEMT), mobile integrated health (MIH) solutions, and home and community-based services (HCBS) that enhance access to care. The company aims to improve health outcomes by addressing social determinants of health and connecting members with essential community resources.
📋 Description
• Handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress • Handle inbound calls from Members, Clients and Facilities • Expect to handle 60 - 80 calls a day and higher volumes on Mondays
🎯 Requirements
• Must currently reside in Wisconsin • 1 year of Call Center experience • 6 months Customer Service experience • Basic typing/computer experience with excellent navigational skills • High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps) • Use of wireless and WiFi “air cards” is prohibited • A quiet space within the home free of distractions including caretaking of any kind
🏖️ Benefits
• Health, Dental and Vision Insurance • Life and Disability Insurance • 401(k) Retirement Plan with Company Match • FSA and HSA Savings Plans • Wellness Program with Incentives • Voluntary & Ancillary Plans • Pay on Demand • Paid Time Off and Holiday Pay • Birthday Holiday • Maternity/Paternity Leave • Continuing Education Reimbursement Program • MTM Perks Discount Program • Career Development Programs
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