Media Automation Specialist

🔥 1 minute ago

🇧🇬 Bulgaria – Remote

💵 €1.5k - €1.8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Muck Rack

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

📱 Media

💰 $180M Series A on 2022-09

B2B • Media

Muck Rack is a Public Relations Management (PRM) platform that assists organizations in connecting with journalists, reporting on media coverage, and demonstrating the value of their work. By leveraging a media database that curates hundreds of millions of data points, Muck Rack helps PR teams find the right journalists, generate coverage, monitor news, and manage their public relations efforts effectively. Journalists also benefit from Muck Rack's free tools, which allow them to showcase their portfolios and analyze the impact of their reporting.

📋 Description

• Help migrate manual media-services workflows into scalable, automated processes using internal tools and platforms such as n8n • Translate client briefs, editorial requirements, and operational needs into clear workflow configurations • Configure, maintain, and improve automations supporting content acquisition, validation, tagging, summarization, and delivery • Monitor workflow health, investigate errors, and troubleshoot data-quality or system-performance issues • Build and maintain documentation, standard operating procedures, and client-configuration records • Partner with Global Services, Product, Engineering, and other internal teams to implement and maintain client requirements • Identify opportunities to reduce manual effort, improve reliability, and increase service-delivery speed and accuracy • Test workflow changes, validate outputs against client requirements, and support quality-control processes • Support vendor-related processes, including service evaluation, communication, and invoice reconciliation • Use AI tools to improve productivity, accelerate delivery, and support process improvement • Ensure client deliverables are accurate, timely, and aligned with briefs • Identify and resolve workflow issues and data-quality concerns quickly

🎯 Requirements

• Experience or strong interest in workflow automation, systems configuration, process improvement, or operational tooling • Familiarity with n8n, Make, Zapier, Power Automate, Google Apps Script, or similar workflow-automation tools • Comfort working with APIs, webhooks, spreadsheets, structured data, or system integrations • Strong analytical and troubleshooting skills, with close attention to detail and data quality • Ability to turn a non-technical operational need into a clear, repeatable workflow • Experience documenting processes, writing SOPs, or maintaining operational configurations • Clear written and verbal communication skills with technical and non-technical stakeholders • Proactive, collaborative approach and comfort working in a fast-paced, evolving environment • Experience in media monitoring, media intelligence, content operations, customer onboarding, or vendor management is a plus • Up to 10% travel for team collaboration, customer engagements, and company events • Attendance at the annual company offsite is expected

🏖️ Benefits

• Fully distributed team with a permanent remote setup • Home office stipend • Phone and internet reimbursement • Coworking membership • Virtual and in-person team bonding, including lunches, events, and competitions • Annual reviews to ensure equity and market alignment • Standardized bonus or commission structure • 401(k) with employer contributions • Equity opportunities • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend • Free Headspace subscription • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Commitment to equity and valuing diverse perspectives • Agile, founder-led company focused on collaboration and innovation

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