Muck Rack
201 - 500 employees
💰 $180M Series A on 2022-09
Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations including Google, Knight Foundation, Pfizer, Golin, Zapier and Duolingo to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.
Media Monitoring Automation Specialist
🔥 4 hours ago
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Muck Rack
201 - 500 employees
💰 $180M Series A on 2022-09
Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations including Google, Knight Foundation, Pfizer, Golin, Zapier and Duolingo to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.
📋 Description
• Support the migration of manual workflows into automated processes using internal tooling and platforms such as N8N • Translate editorial and client brief requirements into scalable system configurations • Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery • Develop and document standard operating procedures (SOPs) for automated workflows • Monitor and troubleshoot issues related to workflow automation, data quality, and system performance • Collaborate with internal teams to ensure client requirements are accurately implemented and maintained • Maintain up-to-date documentation of client configurations and communicate updates across teams • Identify opportunities to improve workflow efficiency, scalability, and accuracy • Support vendor-related processes including service evaluation, communication, and invoice reconciliation
🎯 Requirements
• Interest in workflow automation, systems configuration, or operational tooling • Familiarity with automation platforms (e.g., N8N) or similar workflow tools • Strong analytical mindset with attention to detail in system setup and monitoring • Ability to clearly document processes and communicate across technical and non-technical teams • Experience supporting or working with third-party vendors (preferred) • Proactive problem-solver with a focus on continuous improvement • Comfortable working in a fast-paced, evolving environment • Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery
🏖️ Benefits
• Fully distributed team with a permanent remote setup • Home office stipend, phone and internet reimbursement, coworking membership • Virtual and in-person team bonding (lunches, events, competitions) • Competitive geo-neutral pay in the U.S. • Annual reviews to ensure equity and market alignment • Standardized bonus or commission structure • 401(k) with employer contributions • Equity opportunities • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend and free Headspace subscription • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Commitment to equity and valuing diverse perspectives • Agile, founder-led company focused on collaboration and innovation
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