
201 - 500 employees
🤝 B2B
📱 Media
💰 $180M Series A on 2022-09
B2B • Media
Muck Rack is a Public Relations Management (PRM) platform that assists organizations in connecting with journalists, reporting on media coverage, and demonstrating the value of their work. By leveraging a media database that curates hundreds of millions of data points, Muck Rack helps PR teams find the right journalists, generate coverage, monitor news, and manage their public relations efforts effectively. Journalists also benefit from Muck Rack's free tools, which allow them to showcase their portfolios and analyze the impact of their reporting.
🔥 50 minutes ago
🇧🇬 Bulgaria – Remote
💵 €1.9k / month
⏰ Full Time
🟠 Senior
🕵️ Threat Intelligence Specialist
👻 Ghost score 0%
Improve your chances of getting an interview by checking your resume score before you apply.

201 - 500 employees
🤝 B2B
📱 Media
💰 $180M Series A on 2022-09
B2B • Media
Muck Rack is a Public Relations Management (PRM) platform that assists organizations in connecting with journalists, reporting on media coverage, and demonstrating the value of their work. By leveraging a media database that curates hundreds of millions of data points, Muck Rack helps PR teams find the right journalists, generate coverage, monitor news, and manage their public relations efforts effectively. Journalists also benefit from Muck Rack's free tools, which allow them to showcase their portfolios and analyze the impact of their reporting.
• Own the day-to-day delivery and quality of AI-supported Media Intelligence services, including curated coverage reports, newsletters, executive digests, and other client deliverables • Review, validate, and refine AI-generated outputs for accuracy, relevance, editorial quality, and alignment with client requirements • Summarize media coverage, tag and categorize content, select relevant articles, and group related stories • Manage assigned services against briefs, quality standards, and deadlines • Identify and escalate delivery risks • Partner with Customer Service to implement client requests and changes • Collaborate with Service Automation and Information Technology to troubleshoot issues, identify root causes, and improve services and workflows • Work with Sales and MI Solutions on sample and trial services • Document issues, escalate unresolved requests, and follow through to resolution • Maintain accurate service documentation, client briefs, and operational guides • Contribute to individual and team performance goals and consistent service quality
• 4+ years of relevant experience in media monitoring, media intelligence, media analysis, editorial operations, or a related field • Hands-on experience reviewing and validating media content, including summarization, content selection, categorization, tagging, or digest creation • Strong editorial judgment and writing skills • Ability to turn complex media coverage into concise, accurate, and useful summaries • Experience independently managing recurring client deliverables or services, including requirements, deadlines, quality standards, and competing priorities • Strong problem-solving skills and a proactive approach to identifying quality issues, resolving operational challenges, and improving processes • Excellent written and spoken English • Strong organizational and time-management skills • Ability to manage multiple priorities and deadlines effectively • Comfort working with automated and AI-supported workflows while applying strong human judgment and quality standards • Up to 10% travel for team collaboration, customer engagements, and company events • Attendance at the annual company offsite is expected
• Fully distributed team with a permanent remote setup • Home office stipend • Phone and internet reimbursement • Coworking membership • Virtual and in-person team bonding, including lunches, events, and competitions • Annual reviews to ensure equity and market alignment • Standardized bonus or commission structure • 401(k) with employer contributions • Equity opportunities • Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents • 100% premium coverage for individuals on high-deductible plans • 24/7 Virtual Care and Employee Assistance Program • Employer-funded HSA contributions and other pre-tax benefits • Quarterly wellness stipend • Free Headspace subscription • 4+ weeks of PTO, plus paid sick and mental health days • 13 paid holidays with the option to swap for personal days • Up to 16 weeks of fully paid parental leave • Transparent pathways for internal mobility and promotion • Bi-annual performance reviews, team workshops, and leadership training • Unlimited access to Coursera and O’Reilly • 2 additional PTO days annually for learning and development • Commitment to equity and valuing diverse perspectives • Agile, founder-led company focused on collaboration and innovation
Apply Now