Senior Product Manager - PRM, Reporting & Insights

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April 18

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Muck Rack

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Muck Rack’s Public Relations Management (PRM) platform enables thousands of organizations including Google, Knight Foundation, Pfizer, Golin, Zapier and Duolingo to build trust and tell their stories through earned media. Its media database curates hundreds of millions of data points to help PR teams find journalists, podcasters and content creators, generate coverage, monitor news and prove the value of their work. Journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.

201 - 500 employees

💰 $180M Series A on 2022-09

📋 Description

• Muck Rack is a leading SaaS platform for public relations and communications professionals. • The role involves collaborating with product leadership to establish and execute strategy for Reporting & Insights. • Manage Reporting & Insights projects, advocating for innovative solutions in PR. • Analyze product health metrics and write requirements for tech teams. • Maintain backlog, track major project dependencies and progress against OKRs. • Communicate effectively with team members and monitor qualitative and quantitative data.

🎯 Requirements

• 4+ years product management, or equivalent professional SaaS experience in customer success, UX research, product operations, product marketing, or data analytics roles • Proficiency in contributing to product development teams, from solution requirements to execution, and asynchronously breaking down product and technical requirements. Past experience with hybrid or distributed teams is a plus • Experience in using product development tools (ex. JIRA, Shortcut or Linear), navigating product analytics (ex. Heap, Pendo), and collaborative tools (ex. Miro, FigJam, LucidCharts, etc.) • Experience making sound and challenging prioritization decisions, and getting buy-in from all stakeholders related to that decision. • Experience working on a reporting suite of tools in some capacity, understanding the complexities of data visualizations, building effective dashboards, underlying data cleanliness, and more • Strong self-management practices with attention to detail • Experience partnering strongly with customer success teams, and building up a strong knowledge of key pain points and opportunities • Ability to distill business needs to support the product to meet those needs • Experience working on a complex, data-rich platform • Familiar with SQL queries with exploratory data analysis • Experience performing quality assurance (QA) testing to evaluate functionality and catch issues before they reach production

🏖️ Benefits

• Remote Work, Forever. We’re a fully distributed team and have pledged to remain that way forever. We offer employees a full home office setup, phone & internet reimbursement, and a monthly coworking membership. We build culture through virtual and in-person team bonding opportunities including team lunches, friendly competitions, and celebratory events! • Transparent Compensation. We offer competitive geo-neutral pay in the U.S. and review compensation at least once annually to ensure internal equity and alignment with the external market. Depending on the role, we offer either a standardized bonus program or attainable commission structure and an opportunity to earn equity in the company. All employees are eligible for our 401(k) plan* with employer contributions. • Health & Wellness*. Muck Rack provides comprehensive health, dental, vision, disability and life insurance for employees and their families. We offer a high-deductible health plan with 100% premium coverage for individuals, as well as a range of other plan options. Our team also has access to 24/7 Virtual Care, an Employee Assistance Program, employer-funded HSA contributions, and other pre-tax benefits. Team members have access to a quarterly wellness stipend and a free Headspace subscription. • PTO and Family Benefits. Our team enjoys 4+ weeks of off-the-grid PTO, paid sick/mental health days and 13 paid holidays, which can be exchanged for additional PTO with our "Holiday Swap Program." We also provide up to 16 weeks of fully paid parental leave. • Personal & Professional Development. We grow talent by creating internal pathways for advancement and promotion. Muck Rack conducts bi-annual performance reviews, hosts team-wide workshops, and offers management training and leadership training opportunities. We also provide unlimited subscriptions to L&D platforms including Coursera & O’Reilly, as well as 2 additional days of PTO to dedicate to learning and development. • Culture of Inclusion. We know that diverse perspectives breed innovation and help us better serve our customers. We are committed to ensuring employees feel their identities are valued and that people of all backgrounds and points of view are treated equitably. • Customer-First. Founder-controlled means we have the freedom to be nimble, highly collaborative and innovative, building forward-thinking products that enable 3,000+ companies around the world to build trust, tell their stories and demonstrate the unique value of earned media. • *These benefits are specific to US-based employees. In some, but not all, cases we are able to offer equivalent benefits to employees located outside of the United States.