Multiplayer
Multiplayer works like a human executive assistant, triaging your inbox, helping you look ahead on your calendar, and prepping you on the people and companies you're meeting with.
2 - 10 employees
Founded 2021
IT Support Specialist
Job not on LinkedIn
August 25
Multiplayer
Multiplayer works like a human executive assistant, triaging your inbox, helping you look ahead on your calendar, and prepping you on the people and companies you're meeting with.
2 - 10 employees
Founded 2021
📋 Description
• Collaborate with our teams to determine the best IT infrastructure, tools and platforms • Design, implement, and maintain our IT systems • Troubleshoot internal IT challenges as they arise • Ensure our compliance with clients’ IT security policies and procedures • Perform regular maintenance tasks • Monitor system performance and ensure optimal operation • Maintain an inventory of hardware and software licenses • Support team onboarding and offboarding from both internal and client systems • Stay up to date on emerging technologies, and tools • Embrace AI tools as supportive resources to streamline workflows, enhance problem-solving, and boost efficiency • Contribute to culture of continuous creative improvement, innovation, and excellence
🎯 Requirements
• Proven 3 years full-time experience in an IT support role • Hands-on experience providing support in both Windows and MacOS environments, including setup, troubleshooting, and ongoing maintenance • Demonstrated experience supporting cloud-based tools, and managing user accounts, permissions, and licenses • Strong written and verbal communication skills, with the ability to explain technical issues to non-technical users • Excellent problem-solving skills • Openness to AI
🏖️ Benefits
• Work from anywhere • Annual 15% discretionary bonus • Competitive salary • Paid time off (over 20 days) • Health benefits • Training & development opportunities
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