Regional Service Supervisor

🔥 2 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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MULTIVAC USA

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1987

💊 Pharmaceuticals

Manufacturing • Pharmaceuticals • Food & Beverage

MULTIVAC USA is a family-owned company from the Allgäu region in southern Germany, operating internationally in the packaging and processing industry. They provide integrated solutions for food, medical, pharmaceutical, and industrial products, offering reliable and innovative packaging solutions. With over 80 subsidiaries, MULTIVAC USA supports customers in 165 countries, catering to both individual and multinational companies. The firm is dedicated to sustainability and offers services including complete packaging consulting and user training. MULTIVAC USA is known for its commitment to maximizing productivity and minimizing lifecycle costs with technologies like PEAQ Promise, focusing on Productivity, Efficiency, Availability, and Quality.

📋 Description

• Supervise a local team of Field Service Technicians (FSTs) • Serve as a liaison between FSTs and Regional Service Director • Provide specific application, product, and technical knowledge to FSTs • Ensure compliance with safety rules and engage in risk assessment and root cause analysis • Conduct performance reviews consistent with company policy and assist with goal setting • Work closely with Regional Scheduler to meet assigned objectives • Travel to customer sites to address high profile immediate needs • Create reports identifying field issues with recommendations for resolution

🎯 Requirements

• Associate's Degree or equivalent technical school diploma in electrical or mechanical engineering or similar discipline • 4 years of experience directly servicing MULTIVAC equipment • Proficient in Microsoft Office, particularly Word and Excel • Current valid U.S. driver’s license • Ability to obtain a passport • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Ability to speak effectively before groups of customers or associates of organization

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development