Mundiale
B2B • Artificial Intelligence • SaaS
Mundiale is a provider of internet solutions that specializes in automating sales and customer service through intelligent chatbot technology powered by artificial intelligence. Their innovative solutions enable businesses to enhance customer interaction, streamline operations, and achieve significant growth by automating communication across various digital platforms, including WhatsApp, Instagram, and Messenger. Mundiale’s chatbot not only improves response times but also personalizes conversations, ensuring customer satisfaction and enabling businesses to operate more efficiently 24/7.
Analista de Performance
October 29
🗣️🇧🇷🇵🇹 Portuguese Required
Mundiale
B2B • Artificial Intelligence • SaaS
Mundiale is a provider of internet solutions that specializes in automating sales and customer service through intelligent chatbot technology powered by artificial intelligence. Their innovative solutions enable businesses to enhance customer interaction, streamline operations, and achieve significant growth by automating communication across various digital platforms, including WhatsApp, Instagram, and Messenger. Mundiale’s chatbot not only improves response times but also personalizes conversations, ensuring customer satisfaction and enabling businesses to operate more efficiently 24/7.
📋 Description
• Identificar padrões, tendências e oportunidades com base nos KPIs. • Traduzir dados em insights que guiem decisões de negócio ou melhorias nos produtos. • Propor novas perspectivas e relatórios quando necessário, com base em lacunas ou insights identificados. • Validar entregas para garantir que atendam às necessidades de análise. • Criar resumos executivos claros e objetivos para apresentação a stakeholders.
🎯 Requirements
• Conhecimento de métricas de desempenho. • Experiência em confecção de apresentação de resultados. • Experiência com analise de performance. • Capacidade de escrever queries em SQL. • Experiência com dados no contexto de chatbots. • Experiência em interação direta com stakeholders de alta gestão.
🏖️ Benefits
• Benefício Flexível (você define como utilizar de acordo com suas necessidades: cultura, app de transporte, assinaturas, academia, alimentação etc.); • Plano de Saúde; • Plano Odontológico; • Trilha de carreira; • Day Off; • Short Friday; • Ambiente de trabalho colaborativo e dinâmico.
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