Site Manager – Field

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MVM, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1979

🏛️ Government

🔐 Security

Government • Security

MVM, Inc. is a trusted professional services firm that provides domain expertise in counter-narcotics, criminal and civil investigations, public safety, and national security. The company delivers mission-focused investigative and security-related services to government and public-sector customers, combining experienced personnel with operational and programmatic support to meet complex national security and law enforcement needs.

📋 Description

• The Site Manager has oversight and responsibility for a particular region and/or field offices for an assigned contract • Responsible for oversight of all aspects of administrative, technical, operational, contractual, and financial components of the program • Responsible for the company’s quality control plan and implementing established workflows, policies, procedures and protocols, and fiscal accountability for work performed on their office • Enforce program changes as specified by the Program Manager and Deputy Program Manager and disseminate guidance to personnel • Ensure ongoing program-wide compliance with contract and company policies, procedures, and guidance, with applicable laws and regulations • Implements, monitors, and ensures the effectiveness of the company’s quality control plan and training programs • Escalates concerns and suggests improvement to the Program Manager • Maintain a consistent level of communication with all employees, other departments, executive management, interacting with high level authorities between agencies • Ensures uniform processes and procedures are implemented and executed across all program offices • Conduct weekly meetings with supervisors to ensure adherence with company and project processes, address any field concerns and elevate issues to Deputy Program Manager for resolution • Assist with schedule management on a weekly basis and ensures staffing is consistent, while maintaining enough flexibility to meet project demands and customer needs • Responsible for monitoring staff utilization and controlling overtime • Conduct random in-person spot checks during field site visit events to ensure contract compliance • Prepare and conduct Site Supervisor evaluations; coaching and corrective action; recommend salary increases for Site Supervisors • Manage and review all schedules on a weekly basis and ensure staffing is consistent and fair in the company’s scheduling database while maintaining enough flexibility to meet project demands • Ensure changes made to the schedule are communicated in a timely manner • Track and monitor weekly and monthly labor hours; approves time sheets and expense reports for staff • Manage and approve all leave requests on a weekly basis • Conduct interviews with candidates for various site positions • Attend and provide an overview of the site operations during each new hire training class • Identify future staffing needs with input from Site Supervisors and Operations Manager • Identify inappropriate employee behavior and or performance issues in collaboration with Site Supervisors and People Services and address through corrective and or disciplinary action • Work with People Services to document progressive discipline actions • Provide recommendations for updates to SOPs to Project Manager and Deputy Program Manager • Ensure that the program is in compliance with quality control standards, training and contractual requirements, but also meets other or exceeds other standards, as necessary • Ensure compliance with the company’s policies and procedures and ensures changes are communicated to the team, as necessary • Assist Program Manager with the development and refinement of policy interpretation, guidelines, and procedures that will improve or enhance service delivery of the program • Manage the financial aspects of all projects and ensures the proper utilization of all staff including limiting overtime hours for all staff • Monitor Power BI to ensure timely, accurate and consistent data collection • Monitor the effectiveness of IT systems and brings any changes and improvements to the IT Steering Committee for implementation

🎯 Requirements

• Possess a bachelor’s degree from an accredited university (or an associate degree with two or more years of extra relevant experience may be substituted for a bachelor’s degree, or more than four years of related experience may be substituted for a degree) • Have at least two years or more of documented experience in a field related to law, social work, detention, corrections, or similar occupational area • Demonstrate management and supervisory experience applicable to the goals and objectives of this requirement and appropriate for a similar program environment • 2 years’ experience managing employees in a similar program environment • Able to foster strong business relationships with internal and external customers and employees at all levels and across multiple stakeholders • Ability to leverage technology to manage contract requirements and improve complex processes and procedures while also managing expectations of stakeholders and employees • Collaborate across all operational support areas to ensure company best practices are continuously incorporated and consistently executed across the program • Strong oral, written, and interpersonal communication skills • Must have investigative, analytical skills and report writing experience • Valid driver's License, clean driving record • Must be accessible by mobile phone 24/7/365 • Availability to travel regularly within the United States

🏖️ Benefits

• Flexible schedule to support a 24/7/365-day operation