Healthcare Virtual Assistant

🔥 13 hours ago

🌐 Mexico, Colombia – Remote

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💵 $6 - $10 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

👨‍💼 Executive Assistant

👻 Ghost score 0%

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Logo of My Hero VA

My Hero VA

1 - 10 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

My Hero VA is a staffing and matching service that connects businesses with affordable, vetted remote virtual assistants at $4–9/hr. They handle sourcing, screening, and presenting candidates across roles like executive assistants, media buyers, video editors, and sales reps, offer a pay-after-you-hire model with no upfront fees, and provide a six-month performance guarantee to reduce hiring friction and help companies scale without working nights.

📋 Description

• Review reports to identify missing caregiver documents and incomplete training • Collect certifications, fingerprint cards, required forms, and training completion records • Upload documents to the correct caregiver profiles and maintain accurate files • Schedule caregivers for required training, including CPR classes • Follow up with caregivers to confirm attendance, completion, and outstanding paperwork • Monitor email, text messages, and internal team messages throughout the workday • Respond professionally using existing communication templates where appropriate • Maintain clear notes on pending items, follow-ups, and next steps • Make occasional phone calls when needed to resolve outstanding items • Check work carefully to prevent missing or incorrectly filed documentation • Coordinate training attendance and records rather than teaching classes

🎯 Requirements

• Previous professional experience in administrative support, documentation management, training coordination, or a similar role • Strong attention to detail and a consistent record of completing accurate work • Ability to learn established processes and manage daily responsibilities independently • Working knowledge of Microsoft Excel and comfort navigating online systems • Ability to use email, shared files, CRM platforms, and messaging tools • Strong written English and clear spoken English for occasional calls • Strong organization and follow-up skills • Availability Monday through Friday for 25 hours per week during Phoenix, Arizona business hours • Highly preferred: experience supporting a healthcare staffing agency, home care company, or similar business • Highly preferred: experience tracking caregiver credentials, onboarding documents, or required training • Highly preferred: familiarity with SharePoint and Outlook • Spanish proficiency is highly preferred

🏖️ Benefits

• Potential to grow into a full-time position based on performance and business needs

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