P&C Insurance Specialist

🕒 July 27

🇨🇴 Colombia – Remote

💵 $7 - $9 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 20%

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Logo of My Hero VA

My Hero VA

1 - 10 employees

Founded 2023

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

My Hero VA is a staffing and matching service that connects businesses with affordable, vetted remote virtual assistants at $4–9/hr. They handle sourcing, screening, and presenting candidates across roles like executive assistants, media buyers, video editors, and sales reps, offer a pay-after-you-hire model with no upfront fees, and provide a six-month performance guarantee to reduce hiring friction and help companies scale without working nights.

📋 Description

• Support daily administrative operations within the insurance agency • Assist with policy servicing and insurance-related documentation • Handle billing inquiries and assist in resolving policy billing issues • Maintain accurate client records and account information within the database • Manage inbound inquiries via phone from clients and prospects • Proactively track and follow up on missing information, signatures, and documents needed to issue or update policies • Perform data entry and general administrative support tasks as needed

🎯 Requirements

• Previous experience in insurance administrative support roles • Strong organizational skills and attention to detail • Excellent English communication skills (C1/C2 level, both verbal and written) • Comfortable working with multiple software platforms and online systems • Strong computer literacy and the ability to learn new tools quickly • Experience working within Personal Lines Insurance, particularly Homeowners and Auto Insurance (highly preferred) • Strong understanding of casualty insurance processes and terminology (highly preferred) • Experience using HawkSoft and PL Rating software (nice to have) • Experience handling insurance billing issues and payment-related inquiries (nice to have) • Previous experience working remotely for a U.S.-based insurance agency (nice to have) • Must be available during U.S. Central Time (CST/CDT) business hours

🏖️ Benefits

• Remote work from home • Full-time schedule (40 hours/week)

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