Airfreight Agent

🔥 16 hours ago

🌐 Mexico, Argentina – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Agent

👻 Ghost score 12%

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🗣️🇪🇸 Spanish Required

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Logo of MyCargoGate Group

MyCargoGate Group

51 - 200 employees

Founded 2021

📦 Logistics

🚗 Transport

🛍️ eCommerce

Logistics • Transport • eCommerce

MyCargoGate Group is a digital freight and specialist logistics service provider focused on eCommerce and time-critical shipments across Europe and globally. The company offers cross-border solutions (first/last mile, customs clearance DDP/DAP, linehaul), local return handling with content checks and consolidated linehauls, warehouse & fulfillment, and express airfreight for critical spare parts. They emphasize electronic integrations, automated systems, 24/7 availability, and serve business customers from offices in Switzerland, Germany, Belgium, Spain and India.

📋 Description

• Coordinate and oversee airfreight shipments across all company branches, including domestic and international transport flows • Prepare and administer shipping documentation, including airway bills and customs papers • Liaise with shippers, consignees, carriers, and airlines to ensure smooth transport • Prepare customs documentation and collaborate with customs authorities to ensure legal and international trade compliance • Update customers on shipment status, handle inquiries, and resolve complaints • Monitor shipments, track delays, and resolve transport issues • Coordinate with airport handling services, warehouses, and carriers for timely pickup and delivery • Maintain the customer database, document transactions, and produce regular shipment status and performance reports • Provide occasional evening and weekend on-call support, approximately 1 week per month

🎯 Requirements

• Completed training or education in logistics, freight forwarding, or a comparable field • Minimum 1 year experience in airfreight or international logistics is a plus • Solid knowledge of airfreight and customs regulations • Excellent communication skills in Spanish and English • Independent, structured, and detail-oriented work approach • Strong team player, able to work under pressure • Proficient in MS Office and common logistics software • Willingness to participate in weekend on-call support, approximately 1 week per month

🏖️ Benefits

• Flexible work arrangements, including remote work options • Learning opportunities and professional development • Collaborative and forward-thinking work environment • On-call compensation for occasional evening and weekend support

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