
Finance • B2C • Real Estate
LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.
November 14

Finance • B2C • Real Estate
LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.
• Complete the largest and most complex custodial accounting reconciliation for Ginnie Mae, Fannie Mae, or Freddie Mac (“assigned investor type”) timely and accurately, leveraging the support of other Analysts to ensure thorough and efficient execution. • As subject matter expert, provide daily support to Analysts performing custodial accounting reconciliations for the assigned investor type. • Review and approve timely a monthly population of P&I custodial accounting reconciliations completed by Analysts for the assigned investor type, including quality assurance assessment that informs Analyst performance results. • Manage, respond to, and remediate findings for external and internal custodial accounting audit requests related to the assigned investor type. • Develop and deploy training for new Investor Accounting Custodial Reconciliation Analysts, as well as existing process changes associated with the assigned investor type. • Update procedures for the assigned investor type, including creation of new procedures when required. • Support technology and process enhancements for the assigned investor type, including design, testing, and deployment. • Partner with Investor Reporting and Operations’ team leads and management to facilitate resolution of root-cause issues when a pattern is detected with custodial accounting reconciliation exceptions associated with the assigned investor type. • Participate in client and investor calls related to custodial accounting reconciliations for the assigned investor type. • All other duties as assigned.
• High School Diploma or equivalent • 7+ years of custodial bank reconciliation experience with complex GNMA, FNMA, or FHLMC custodial accounts. • Advanced knowledge of Lender Processing Services system (MSP product) or other mortgage servicing platform experience required. • Advanced knowledge of complex Test of Cash logic, MSP cash flow, and cash management- related activity. • Advanced proficiency in Microsoft Office products, including Word, Excel, Outlook, and PowerPoint. • Advanced analytical and critical-thinking skills. • Advanced arithmetic to include addition, subtraction, multiplication, division, fractions, and decimals. • Ability to communicate effectively both in writing and verbally with internal customers and external clients and investors. • Ability to work independently and exercise independent judgment. • Must be able to prioritize tasks and manage time effectively. • Ability to work as part of a team to effectively meet deadlines. • Ability to maintain strict confidentiality.
• Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance • Time Off: Paid holidays, vacation, and sick leave • Retirement & Investment: Matching 401(k) plan and employee stock purchase plan • Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being • Employee Recognition: Programs that celebrate achievements and milestones • Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth.
Apply NowNovember 14
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