mymdoc
Healthcare Insurance • Artificial Intelligence • Wellness
mDoc is a health technology company that provides virtual self-care support to individuals managing chronic health conditions. Through innovative solutions such as CompleteHealth™, NaviHealth. ai™, and NudgeHubs™, mDoc empowers users with tailored resources and access to healthcare services. They focus on enhancing the wellness of their members by offering specialized programs for diabetes, hypertension, cancer support, and behavioral health, among others.
Head of Operations
Job not on LinkedIn
June 10
mymdoc
Healthcare Insurance • Artificial Intelligence • Wellness
mDoc is a health technology company that provides virtual self-care support to individuals managing chronic health conditions. Through innovative solutions such as CompleteHealth™, NaviHealth. ai™, and NudgeHubs™, mDoc empowers users with tailored resources and access to healthcare services. They focus on enhancing the wellness of their members by offering specialized programs for diabetes, hypertension, cancer support, and behavioral health, among others.
📋 Description
• This is a remote position. • We are seeking a purpose-driven, execution-obsessed, and systems-minded Head of Operations to join our senior leadership team and help steer mDoc into its next phase of growth and operational excellence. • As Head of Operations, you will be the architect and executor of our operating model, leading cross-functional, geographically disparate teams to ensure our people, processes, and platforms are designed to deliver scalable impact. • The ideal candidate is a mission-driven leader with deep operational expertise in service delivery, cross-functional collaboration, and health technology systems. • You will work closely with executive leadership to align operations with mDoc’s vision of a healthier, more fulfilled world, delivering high-touch, high-tech self-are experiences that are seamless, cost-effective, and impactful. • You will be the integrator who turns strategy into systems, vision into metrics, and plans into performance. • A systems thinker and doer who thrives in complexity and turns chaos into clarity. • An inspiring leader who builds inclusive, high-performing teams, who does not compromise on excellence. • Someone who gets energy from solving operational puzzles and can zoom between 30,000 feet and ground level in the same day.
🎯 Requirements
• MBA or Masters in Operations, required • 10+ years of operational leadership experience, ideally in health-tech, digital health, or technology-enabled service organizations or consulting firms • Strong understanding of digital care models, remote service delivery, and regulatory contexts • Experience building teams, systems, and processes from scratch or during scale. • Proven experience using data to inform decision-making and improve performance. • Expertise in systems thinking, workflow optimization, and tech-tool integration. • Excellent communication skills and a collaborative leadership style.
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