Director, Global Logistics

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October 10

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Myriad360

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Cybersecurity • Artificial Intelligence • SaaS

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Lead and develop Myriad’s International Logistics function, overseeing all aspects of global shipping, export compliance, and customer support • Manage a team responsible for freight coordination, quoting, documentation, and client communication • Work closely with Sales, Order Management, Integration Centers, and our network of logistics partners to create a seamless, reliable process for delivering IT solutions to clients worldwide • Provide leadership, direction, and professional development for the International Logistics team • Develop and optimize processes to improve efficiency, reduce costs, and enhance customer satisfaction across international operations • Oversee trade compliance programs to ensure adherence to regulatory requirements (EAR, ITAR, Incoterms, country-specific laws) • Establish and monitor key performance indicators (KPIs) and service level agreements (SLAs) to drive accountability and continuous improvement • Build and maintain relationships with freight forwarders, carriers, customs brokers, and other third-party logistics partners • Act as the escalation point for high-visibility shipments, client issues, and compliance questions • Collaborate with Sales and Account Management teams to support quoting strategies, transit planning, and complex project rollouts • Partner with Finance to manage budgets, control costs, and align logistics strategies with business goals

🎯 Requirements

• 7–10 years of experience in international logistics, supply chain management, or trade compliance, with at least 3 years in a leadership role • Proven experience overseeing a team responsible for freight operations, export documentation, and client support • Extensive experience navigating international tax regulations and ensuring compliance with global frameworks, including cross-border transactions, transfer pricing, and evolving OECD standards • Proven expertise in change management and organizational transformation, driving strategic initiatives that elevate company performance, scalability, and operational excellence • Strong knowledge of Incoterms, ECCN/HTS classification, export licensing, and customs clearance processes • Demonstrated ability to manage complex logistics operations across multiple regions (APAC, EMEA, LATAM) • Proficiency with ERP and Transportation Management Systems (NetSuite, SAP, or similar platforms) • Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field (advanced degree or certifications such as CSCP, CTL, or CTPAT preferred)

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Zero-cost employer-covered health insurance • Company-funded 401k contributions • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!