Linux L3 Admin

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April 8

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Natobotics

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Consultancy • SaaS • Banking

Natobotics is a boutique technology consulting firm founded in 2012, offering digital customer experience, software development, and consulting services. The company specializes in cloud transformation, big data and analytics, and machine learning platforms. It employs an agile and continuous delivery model that combines agile practices with continuous delivery for enhanced software development processes, focusing on defect management and high-quality solutions. Natobotics caters to a variety of industries, including banking and financial services, media and entertainment, telecom, and oil and energy, providing technology consulting and managed services.

51 - 200 employees

Founded 2012

☁️ SaaS

🏦 Banking

📋 Description

• L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met. • Deployment, configuration, and management of Linux systems according to best practices and standards • Deployment, configuration, and management of Kubernetes systems • Experience with using and maintain Ansible frameworks • Ensuring ITIL / Agile procedures are followed, e.g., Incident Management and Change Management processes. • Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. • Collaboration with architects and design team when required. • Knowledge sharing, documentation • Incorporation of best practices and standards • Internal and external projects support • Ability to work on several customers with different implementations of supported technologies. • Participation in Service Acceptance duties ensuring solutions are supportable by team. • Participation in the teams out of hours on-call support rota and be able to work overtime when required. • Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.

🎯 Requirements

• L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met. • Deployment, configuration, and management of Linux systems according to best practices and standards • Deployment, configuration, and management of Kubernetes systems • Experience with using and maintain Ansible frameworks • Ensuring ITIL / Agile procedures are followed, e.g., Incident Management and Change Management processes. • Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. • Collaboration with architects and design team when required. • Knowledge sharing, documentation • Incorporation of best practices and standards • Internal and external projects support • Ability to work on several customers with different implementations of supported technologies. • Participation in Service Acceptance duties ensuring solutions are supportable by team. • Participation in the teams out of hours on-call support rota and be able to work overtime when required. • Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients. • System administration RHEL • SUSE • Ubuntu • Debian • Configuration Management/Automation Red Hat Satellite server / Uyuni • Python, Java, shell scripting • Ansible • Gitlab • Terraform • Containers Docker • Kubernetes • Middleware/Web servers Apache / Nginx • MySql / MariaDB • RabbitMQ • Memcache • HAProxy • Ability to troubleshoot, research and diagnose root cause for an incident or problem. • Excellent communication skills (both verbal and written) • Understanding of ITIL / Agile Service Management fundamentals • Knowledge of IT process tools such as Service-Now would be beneficial. • Good client-facing skills with good communication skills in English • Experience of working in a similar ICT Managed Services environment would be beneficial. • Collaborator but also be able to work on their own or with a multilingual / remote team.

🏖️ Benefits

• Health insurance • Flexible work arrangements • Paid time off