Strategy & Operations Manager – Partnerships

🔥 8 minutes ago

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n8n

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

n8n is a secure, AI-native workflow automation platform designed for technical teams. It provides limitless integrations and advanced AI features, allowing users to build autonomous, multi-step agents and workflows. With capabilities for IT, security, and sales operations, n8n can save significant time per workflow run and enrich various business processes using AI. It is available for self-hosting or on the cloud and is popular among developers for its open-source model and the ability to code in JavaScript or Python. n8n is enterprise-ready, offering advanced on-prem or cloud automation solutions, and maintaining mission-critical automations.

📋 Description

• Channel Program Operations: Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments. • Design and maintain partner-attributed pipeline tracking, keeping sourced, influenced, and co-sell deals accurately categorized in Salesforce. • Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance. • Partner Performance & Pipeline: Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership. • Develop reporting and insights that drive partner growth and sharpen program performance. • Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly. • Program & Systems Administration: Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce's channel-specific objects. • Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies. • Manage partner tier qualification, tracking certifications and activity thresholds, while using AI-enabled tools to streamline and scale the work. • Cross-Functional Collaboration: Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize GTM motions like co-marketing campaigns and partner enablement launches. • Serve as the channel operations subject matter expert across cross-functional planning cycles, from annual planning to QBRs and GTM launches. • Triage and support ad hoc requests, partner escalations, and troubleshooting as they come up.

🎯 Requirements

• 🎯 Channel/Partner Ops experience: You bring 5+ years in Sales Operations or Channel/Partner Operations at a technology company, ideally supporting partner or indirect revenue programs in a high-growth SaaS environment. • 🤝 Channel program know-how: You understand channel mechanics like deal registration, partner tiering, co-sell motions, referral fee structures, and margin/discount governance. • ⚙️ Salesforce & channel tech stack: You're proficient in Salesforce objects, relationships, and reporting - including channel-specific objects - and you've worked with tools like PartnerStack, Crossbeam, or partner portals. • 📊 Data & analytics chops: You're highly proficient in Google Sheets or Excel and comfortable with BI tools, turning partner data into clear insights on contribution and pipeline attribution. • 🔍 Precision & attention to detail: You bring meticulous organization and hold your own work to a high standard of accuracy. • 🔄 Change management: You've led org-wide change before, especially when operationalizing new program structures. • 🧩 Problem-solving mindset: You spot operational gaps quickly and build scalable solutions that move the needle on efficiency and outcomes. • 🏅 Salesforce Admin certification: You hold a Salesforce Admin certification, or you're close to earning one. (Nice-to-haves) • 💻 SQL proficiency: You're comfortable writing SQL queries to dig into partner and pipeline data yourself. (Nice-to-haves) .

🏖️ Benefits

• Competitive compensation 💸 – We offer fair and attractive pay. • Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. • Work/life balance 🏖️ – We work hard but ensure you have time to recharge: • Europe: 30 days of vacation, plus public holidays wherever you are. • US: 20 vacation days, 8 sick days, plus public holidays wherever you are. • Health & wellness 🩺 – • Europe: We provide benefits according to local country norms.* • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. • Future planning 💰 – • Europe: We provide pension contributions according to local country norms.* • US: 401(k) retirement plan with a 4% employer match. • Financial security 🛡️ – • Europe: We provide benefits according to local country norms.* • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. • Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. • A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! • Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. • Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. • AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. • Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.