Associate Staff Engineer – Operations Manager

Job not on LinkedIn

🕒 April 21

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧑‍💻 Full-stack Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🤝 B2B

🏢 Enterprise

B2B • Enterprise • Technology Consulting

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Manage the end-to-end content production workflow — from clinical editorial review, QA, and release deployment • Build and maintain the operational cadence across product, clinical content, and engineering, content release calendars, cross-functional stand-ups • Define, instrument, and report on product operations. KPIs: Content freshness rates, release velocity, defect escape rates, SLA compliance by content type • Utilize Jira and Confluence to ensure process documentation is accurate and adopted. • Act as the primary point of escalation for content quality issues and production blockers; facilitate root cause analysis and drive corrective action • Partner with clinical pharmacists and medical editors to triage incoming content change requests, prioritize against clinical impact, and route appropriately. • Support product launches by coordinating go/no-go readiness across content completeness, QA sign-off, and regulatory review checklists • Identify and eliminate operational bottlenecks; lead continuous improvement initiatives that reduce time-to-publish without sacrificing clinical accuracy. • Serve as the voice of operational reality in product roadmap discussions -translating content team capacity into realistic delivery commitments.

🎯 Requirements

• 5+ years in product operations, program management, or content operations. • At least 2 years of experience in healthcare, clinical content, or regulated industries. • Demonstrated ability to design and document operational workflows for cross-functional teams • Experience owning project management tooling and building processes other teams actually use • Data-driven approach to operations. • Comfortable defining metrics, building dashboards, and presenting insights to leadership. • Strong written communication; ability to translate clinical and technical complexity into operational clarity.

🏖️ Benefits

• Equal opportunity employer • Diversity commitment • Inclusive environment