Director, Application Managed Services – Europe Growth & Transformation

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🤝 B2B

🏢 Enterprise

B2B • Enterprise • Technology Consulting

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Lead the full lifecycle of large AMS opportunities, including solutioning, win strategy, RFP responses, and closure of multi-year transformation deals. • Partner with sales and vertical leaders to shape and close enterprise AMS engagements and build strong CXO-level relationships. • Drive AMS growth across Europe by expanding existing accounts and acquiring new enterprise clients. • Secure at least two large deals (> $15M annually) per year and acquire four new AMS customers annually while identifying new market opportunities. • Build and scale AMS delivery capabilities across global onshore, nearshore, and offshore teams. • Develop reusable assets, accelerators, and automation frameworks while driving operational excellence in cost, quality, and customer satisfaction. • Define next-generation AMS offerings and lead innovation initiatives, workshops, and PoVs.

🎯 Requirements

• 15+ years of experience in IT services • at least 10+ years in Application Managed Services leadership or large deal management • Proven success in winning and delivering large-scale, multi-year transformation programs (> $15M annually) • Strong track record in AMS sales, solutioning, and end-to-end deal ownership • Deep understanding of AMS operating models, service delivery, and commercial constructs • Experience working across global delivery models (onshore, nearshore, offshore) • Strong exposure to enterprise platforms such as ServiceNow, Zendesk, and Cloud ecosystems • Demonstrated ability to engage and influence CXO-level stakeholders • Strong analytical thinking with the ability to build differentiated, competitive solutions • Exceptional communication, storytelling, and executive presentation skills • Proactive, structured, and highly collaborative leadership style • Fluent in German and English • Willingness to travel across Europe

🏖️ Benefits

• 30 days of paid vacation • internal and external training opportunities • MyN – Nagarro Employee Share Program • attractive company bicycle arrangements • modern office space at central locations with high-tech equipment • sports programs • access to the corporate benefits portal • free fruit and drinks