Staff Engineer, ServiceNow – HAM

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🤝 B2B

🏢 Enterprise

B2B • Enterprise • Technology Consulting

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Work with the ServiceNow team to implement ServiceNow solutions across global locations • Provide technical expertise in ServiceNow ITAM modules, including HAM and SAM • Design, develop, and implement ServiceNow integrations • Understand business needs and align them with standardized processes and solution design • Develop and implement technical solutions on the ServiceNow platform • Perform component integration testing and ensure quality delivery • Configure and customize ServiceNow applications based on business requirements • Implement configuration changes using UI Policies, UI Actions, Business Rules, Client Scripts, Jelly Scripting, and AngularJS • Collaborate with cross-functional teams to ensure successful project delivery • Troubleshoot and resolve technical issues on the ServiceNow platform • Ensure adherence to ServiceNow best practices and continuous improvement initiatives • Participate in design reviews, code reviews, and provide technical recommendations

🎯 Requirements

• 5.5+years • Strong experience in ServiceNow ITAM, HAM, SAM, ITSM, and Integrations • Hands-on experience in designing and implementing ServiceNow integrations • Experience in ServiceNow Asset Management processes and best practices • Experience in other modules like ITOM or CSM along with ITIL knowledge • ServiceNow SPM certification is mandatory • Strong understanding of ITAM, HAM, SAM, and ITSM modules • Ability to translate business requirements into technical solutions • Experience in developing and implementing technical solutions and performing integration testing • Hands-on experience with ServiceNow scripting such as Business Rules, Client Scripts, UI Policies, UI Actions, Jelly Scripting, and AngularJS • Strong problem-solving, communication, and stakeholder management skills • Ability to work in a global delivery environment