Staff Engineer – Tech Support L2

🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🔴 Lead

🧑‍💻 Full-stack Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Nagarro

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Nagarro is a global leader in digital engineering and technology consulting. The company helps clients become innovative, digital-first businesses by leveraging technology to drive business breakthroughs. Known for its entrepreneurial agility and CARING mindset, Nagarro offers a wide range of services, including digital engineering, intelligent enterprise solutions, and experience and design services. With over 17,900 employees across 37 countries, Nagarro collaborates with industry leaders to accelerate digitalization and technology-led innovation.

📋 Description

• Offer technical support for end-users and application developers of a managed Kubernetes cluster solution deployed at the edge • Troubleshoot complex infrastructure, networking, deployment, and performance issues in cloud environments • Deploy and manage Kubernetes clusters and containerized workloads, ensuring scalability, reliability, and security • Log, monitor, and resolve incidents • Augment the knowledge base and provide status reporting • Maintain cloud-native infrastructure and platform services supporting enterprise applications • Maintain monitoring, logging, tracing, and observability solutions • Maintain Infrastructure as Code solutions using Terraform and related automation tools • Use GitOps practices with FluxCD, Helm, and Kubernetes for infrastructure and application lifecycle management • Collaborate with development, security, and operations teams to maintain and upgrade scalable cloud-native solutions • Develop automation scripts and internal tools to improve operational efficiency and platform reliability

🎯 Requirements

• High proficiency in English • Strong analytical and problem-solving skills for complex issues in scalable and resilient cloud-native environments • Expertise in Kubernetes and container orchestration • Expertise in Docker and container technologies • Expertise in cloud computing, including AWS or AliCloud compute, networking, and security configurations (e.g., VPC, security groups) • Expertise in Helm and Kustomize • Expertise in Terraform and Infrastructure as Code (IaC) • Expertise in GitOps, including FluxCD • Expertise in CI/CD automation • Expertise in observability, including Prometheus, Grafana, OpenTelemetry, Jaeger, and Thanos • Expertise in Python and Bash scripting • Expertise in monitoring, logging, and distributed tracing • Expertise in DevOps and platform engineering

🏖️ Benefits

• Remote work • Full-time employment