Partner & Key Account Manager

🔥 0 minutes ago

🌐 Switzerland, Germany, +1 more countries – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 15%

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🗣️🇩🇪 German Required

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Logo of NAIRON GmbH

NAIRON GmbH

2 - 10 employees

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

NAIRON GmbH is a Swiss-based AI telephony provider that offers an automated voice assistant for 24/7 customer support, replacing traditional phone systems with intelligent, multilingual call handling. Its cloud platform delivers call routing, conversation automation, real-time monitoring, analytics, and integrations with CRMs and knowledge bases, while offering EU/Swiss-aligned data protection and scalability to reduce support costs and improve first-call resolution.

📋 Description

• Serve as the primary point of contact for partners and key customers in German-speaking markets. • Understand customer needs and develop long-term strategies for the use of AI-powered telephony. • Expand collaboration with partners such as telecommunications providers, systems integrators, and integration partners. • Identify growth opportunities within existing accounts and support proposals through to closing. • Acquire new customers and partners across the DACH region. • Bring customer feedback into product development and coordinate directly with Engineering and executive management. • Maintain accounts, pipeline, and agreements in the CRM system.

🎯 Requirements

• Ideally, several years of experience in key account management, partner management, or B2B sales, preferably in the software, telecommunications, or IT sector. • Motivated entry-level professionals with initial sales or customer-facing experience are also welcome. • Technically proficient: You understand software, cloud, and telephony well enough to engage with IT departments on an equal footing. • Commercially astute: Experienced with proposals, pricing models, contracts, and negotiations. • Experience with CRM systems such as HubSpot or Salesforce. • Experience with partner programs, reseller, or white-label models is an advantage. • German at a very high level (C2), both spoken and written. • Good English, as English is our internal working language. • Strong relationship-building skills, reliable, strategic, and focused on long-term success. • Self-motivated and organized when working as part of a remote team. • Willingness to travel for customer meetings across the DACH region. • Based in Germany, Austria, or Switzerland.

🏖️ Benefits

• Permanent employment contract • 40 hours per week • 20 days of paid leave • Flexible working: Work fully remotely or from a co-working space—whichever suits you best. • Company laptop and mobile phone for all employees. • A small, agile team where your contribution has a direct impact. • Help shape how Nairon grows with customers and partners across the DACH region.

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