
Banking • Finance • B2C
NASA Federal Credit Union is a financial institution offering a wide range of banking services to its members. Services include personal banking solutions such as mortgages, auto and RV loans, credit cards, personal and student loans, and savings accounts. Business services include commercial loans, business checking and savings, and investment and retirement planning. NASA Federal takes pride in offering competitive rates, fewer fees, convenient digital banking options, and strong member support. It also emphasizes security and privacy in its operations. Membership is open to those affiliated with NASA and other partner organizations.
10 hours ago

Banking • Finance • B2C
NASA Federal Credit Union is a financial institution offering a wide range of banking services to its members. Services include personal banking solutions such as mortgages, auto and RV loans, credit cards, personal and student loans, and savings accounts. Business services include commercial loans, business checking and savings, and investment and retirement planning. NASA Federal takes pride in offering competitive rates, fewer fees, convenient digital banking options, and strong member support. It also emphasizes security and privacy in its operations. Membership is open to those affiliated with NASA and other partner organizations.
• Investigate and decision suspicious new accounts, loan applications, and member transactions. • Use a variety of sources for information, including application and authentication tools/models to identify and validate applicant data. • Work closely with other stakeholders to identify and mitigate identity theft and application fraud. • Participate in the development to minimize member impact of fraud prevention strategies. • Review account and loan activity for potential fraudulent behaviors and attributes. • Identify and investigate suspicious accounts and loan applications. • Respond to member inquiries appropriately. • Monitor department’s fraud detection systems for suspicious activity. • Develop analytical reports that will identify fraud. • Take appropriate action to mitigate fraud losses and assist members with resolving account takeover, check fraud, ACH fraud, wire fraud and other fraud claims.
• High school diploma or general education degree (GED). • Completion of some college courses in any of the following disciplines: Mathematics, Computer Science, Criminal Justice, Engineering, Economics, Business, Finance, Statistics, or a related field is preferred. • If the education preference is not met, at least one year of fraud investigation experience in a bank/credit union or related experience. • Associates degree or equivalent in any of the following disciplines: Mathematics, Computer Science, Criminal Justice, Engineering, Economics, Business, Finance, Statistics, or a related field is preferred. • Three years of fraud investigation experience in a bank/credit union. • Bachelor’s degree in any of the following disciplines: Mathematics, Computer Science, Engineering, Economics, Business, Finance, Statistics, or another related field is preferred. • Five years of advanced experience in bank/credit union fraud or financial crimes investigation experience. • Financial Crimes Specialist certification preferred. • Excellent oral and written communication skills • Processes work with attention to timeliness, productivity, and quality. Completes tasks and duties on time or by deadline. • Proficiency in Microsoft Office Suite and use of the Internet and imaging systems • Ability to work collaboratively across multifunctional teams • Ability to manage multiple deadlines in a fast-paced and changing environment • Excellent organization skills
• Health Insurance (Choice of two nationwide PPO plans) • High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) • Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) • Dental Insurance: Generous employer contribution toward premium (HSA and FSA compatible) • Vision Insurance: Generous employer contribution toward premium (HSA and FSA compatible) • Long-term Disability Insurance • Flexible Spending Medical Account (FSA) • Flexible Spending Dependent Care Account • Health Savings Account (HSA) • Voluntary Supplemental Employee and Dependent Life Insurance • Voluntary Short-term Disability Insurance • Voluntary Long-term Care Insurance • Remote or Remote / Hybrid work options based on position • 401(k) with employer match up to 6% and immediate 100% vesting • Gain Sharing Bonus (eligibility rules apply) • Life Insurance/AD&D • Vacation Leave (excluding Outside Loan Officers) • Sick and Safe Leave • 11 Paid Holidays • Education Assistance • Employee Referral Bonus • Credit Union Membership Eligible • Employee Assistance Program • Identity Theft Protection (Additional premiums to add family members) • Pet Insurance • Employee Discount Program
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